Evaluation Intern - Zoo

Milwaukee County Wisconsin • Milwaukee, WI

6d • Onsite

About The Position

The Evaluation Intern assists with audience research and evaluation projects related to guest experience at the Zoo, which is primarily data collection for the Zoo’s annual exit survey. This is a guest-facing role, and the intern must also learn basic information about the Zoo to assist guests with questions. This internship provides opportunities to gain academic knowledge of evaluation or visitor studies practices in real-world projects.

Requirements

• Authorized to work in the United States.
• Possession of a High School Diploma or a GED Equivalent.
• At least one (1) year of customer service experience.
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Willing and able to work both weekdays and weekends, typically in four (4) hour afternoon shifts.

Nice To Haves

• Currently enrolled in an undergrad or graduate degree program in a related field.
• Possession of an undergrad or graduate degree in a related field.

Responsibilities

• Interview Zoo guests and accurately record both quantitative and qualitative data on a tablet.
• Be aware of current and upcoming Zoo events.
• Provide accurate and helpful information to guests requesting information or assistance.
• Assist with data collection for other studies as needed.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED