EV Service Advisor, Irvine Ever

Ever•Irvine, CA

22d•$65,000 - $70,000•Onsite

About The Position

Ever is hiring an EV Service Advisor for its reconditioning operations in Irvine, California. This onsite, full-time role owns reconditioning decisions for Ever’s electric-vehicle inventory, from reviewing inspection reports and determining repair scope, priority, and budget through coordinating repairs, quality checks, and readiness for sale. The advisor works with internal technicians and external service partners to balance cost, speed, and quality; approves estimates, negotiates pricing, controls spending, resolves technical issues, and maintains accurate vehicle records. The role also identifies process improvements and provides feedback to Product and Operations teams on tools and workflows. The position offers direct ownership of inventory readiness and a stated potential path to Operations Manager and other operations leadership roles. Ever describes itself as an AI-native auto retail platform focused on electric vehicles, serving buyers and sellers nationwide through online and offline operations. The company is based in San Francisco, is expanding nationwide, and says it has raised $100 million in total equity and debt funding following its Series A financing. The position involves extended periods of standing and walking in the showroom and service area, vehicle walk-arounds, safely entering, exiting, and operating vehicles, and occasionally bending, reaching, or stooping around vehicles. It may require occasional lifting, carrying, pushing, or pulling of up to 25 pounds.

Requirements

2–6+ years of experience in service advising, reconditioning operations, or fleet maintenance.
Must possess and maintain a valid driver’s license and a clean, acceptable driving record.
Strong understanding of automotive repair processes and cost drivers.
Ability to make fast, data-driven repair decisions.
Experience managing vendors, shops, or dealer service departments.
High ownership and a strong operational mindset.
Detail-oriented with strong follow-through.
Comfort working in fast-paced, high-growth environments.
Passion for EVs and next-generation mobility.
Experience with service DMS or reconditioning management tools.
Ability to read inspection reports, estimates, and labor operations.
Familiarity with EV systems and common failure modes.
Strong Excel or Google Sheets skills.
Comfort using Slack, CRM, and operations dashboards.
Experience negotiating labor rates and parts pricing.
Ability to stand and walk for extended periods while assisting customers, conducting vehicle walk-arounds, and coordinating service activities.
Ability to safely enter, exit, and operate vehicles, including occasional driving or moving vehicles for service appointments, inspections, or customer support.
Ability to occasionally bend, reach, stoop, and work around vehicles.
Ability to occasionally lift, carry, push, or pull up to 25 pounds.

Responsibilities

Own reconditioning decisions for Ever’s EV inventory.
Review inspection reports and determine repair scope, priority, and budget.
Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors.
Source and manage external service partners to optimize cost, speed, and quality.
Approve estimates, negotiate pricing, and control reconditioning spend.
Track vehicle status through inspection, repair, quality assurance, and ready-to-sell stages.
Ensure vehicles meet Ever’s quality, safety, and merchandising standards.
Resolve technical issues and unblock stalled vehicles.
Maintain accurate reconditioning records and documentation.
Identify process improvements to reduce cycle time and cost.
Provide feedback to Product and Operations teams to improve tooling and workflows.