EUV Senior Team Lead - Night Shift

ASML•Chandler, AZ

4d•$99,375 - $145,750

About The Position

ASML’s Customer Support organization installs, qualifies, repairs, and maintains ASML systems at customer sites and transfers necessary know-how to customers. The EUV Senior Team Lead is responsible for the technical and interpersonal development, resource allocation, and performance of the Competency Team. Reporting to the EUV Tech Support Manager, the role is part of the EUV Leadership team and drives a proactive culture focused on customer service, safety, quality, performance, and cost. The role requires up to 25% travel and willingness to work extended hours, including nights, weekends, and holidays. A valid driver’s license and passport are required, along with the ability to work and travel in the United States and internationally. The position involves routine office activities and occasional campus movement and lifting or moving items up to 20 pounds. The current base annual salary range is $99,375–$145,750. Benefits include medical, dental, vision, and basic life insurance; participation in the company’s 401(k) plan; eight hours of vacation leave each month; and 13 paid holidays.

Requirements

Bachelor of Science in a technical field, or equivalent years of education and work experience.
At least 5–7 years of relevant technical or engineering experience in the semiconductor industry.
At least 1–2 years of leadership experience.
Valid driver’s license and passport.
Ability to work and travel in the United States and internationally.
Ability to work extended hours, including nights, weekends, and holidays, and travel up to 25%.
Ability to observe and respond to people and situations and interact with others encountered in the course of work.
Ability to learn and apply new information or skills, and read and interpret data, information, and documents.
Strong customer focus and commitment to satisfaction through prioritization, quality, efficiency, and professionalism.
Attention to detail and accuracy; ability to perform effectively amid changing workloads and deadlines.
Results-driven ownership and accountability, with the ability to identify bottlenecks and drive improvements.
Ability to work independently or in a team, follow through with minimal supervision, and work according to strict procedures and timelines.
Open, clear, concise, and professional communication skills; ability to build cooperative working relationships with managers, coworkers, and customers.
Coordination and documentation skills to manage a large team in a dynamic environment.
Self-awareness and a continuous-improvement mindset, including ability to provide critical feedback and engage in crucial conversations.
Ability to influence and guide individuals using ASML’s Leadership Framework and foster an inclusive atmosphere of trust within and between teams.
Legally authorized to access controlled technology as defined by United States Export Administration Regulations before beginning work.

Nice To Haves

EUV experience is strongly preferred.

Responsibilities

Ensure service actions are performed safely and promote a proactive safety-first culture.
Coach and develop the team so it is fully operational and provides excellent customer service.
Set clear expectations and challenging targets, provide continuous feedback, and conduct performance reviews.
Enable continuous improvement toward ASML performance and cost KPI targets.
Promote knowledge sharing to increase organizational flexibility and self-sufficiency.
Develop and implement best-known methods and processes to optimize shift-to-shift performance.
Engage local, regional, and global support resources to resolve machine issues efficiently.
Adjust work schedule as needed across shifts and weekends to support team members and customers.
Provide timely, clear, and professional responses to internal stakeholder and customer questions.
Perform administrative duties, including approving timecards.