Etudiant/Student

FCT•Montreal, QC

21d•$18 - $23•Hybrid

About The Position

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities. We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. En tant qu’étudiante ou étudiant embauché pour la saison estivale, faire des suivis auprès de nos clients pour l’obtention de documents pour compléter diverses étapes dans le dossier. Vous devrez faire des entrées de données pour l’avancement de chaque étape d’un dossier. Vous devrez aider à l’ouverture du courrier. Vous gérerez certaines communications avec nos partenaires soit par téléphone pour par courriel et offrirez un service à la clientèle exceptionnel. En travaillant avec plusieurs services internes, vous vous assurerez que les clients reçoivent toujours le meilleur service possible. As a student hired for the summer season, you will follow up with our clients to obtain the documents required to complete various steps in their files. You will be responsible for entering data to track the progress of each stage of a file. You will also assist with opening mail. You will handle certain communications with our partners, either by phone or by email, and provide exceptional customer service. By working with several internal departments, you will ensure that clients always receive the best service possible. The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces and one of the Best Workplaces in Canada for Women. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America. By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed. Thank you for considering FCT.

Requirements

Outstanding customer service skills
Excellent oral and written communication skills
Strong computer skills (Microsoft Office suite)
Great attention to detail and strong organizational skills

Responsibilities

follow up with our clients to obtain the documents required to complete various steps in their files
entering data to track the progress of each stage of a file
assist with opening mail
handle certain communications with our partners, either by phone or by email, and provide exceptional customer service
working with several internal departments, you will ensure that clients always receive the best service possible

Benefits

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.
Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan

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