ETPS Data Specialist - OKC/Norman Area

Family & Children's Services•Oklahoma City, OK

About The Position

The ETPS Data Specialist helps identify areas needing attention and supports efforts to improve outcomes, increase accountability, and promote quality services across the organization. The position serves as a resource for leaders and staff regarding ETPS requirements, reporting processes, and performance expectations. The specialist performs these responsibilities under the direction of the Manager, Healthcare Metrics & Performance. The role monitors assigned ETPS, CCBHC, and organizational performance measures; reviews reports and data for accuracy and completeness; maintains tracking tools and records; and alerts leadership to missing information, reporting concerns, and performance issues. It gathers, organizes, and reviews information from reports, systems, and other sources, and prepares routine reports, spreadsheets, charts, and summaries. The specialist also helps resolve reporting issues with program and support staff, maintains dashboards and documentation, and protects confidential information in accordance with agency privacy requirements. The position provides program support by answering routine questions, obtaining information for reporting, preparing meeting materials, tracking action items, and monitoring improvement efforts. It assists with training materials, reference guides, procedures, forms, job aids, and training sessions. The specialist collaborates with clinical, operational, administrative, and program staff, participates in performance and quality-improvement meetings, and supports continuous improvement initiatives, data quality, and consistent reporting practices across programs and locations. This is a safety-sensitive position under the Oklahoma Medical Marijuana and Patient Protection Act. Employees are subject to drug and alcohol testing, including random testing. A medical marijuana license does not exempt an employee from testing or the consequences of a positive marijuana test under the agency’s Drug Free Workplace Policy.

Requirements

High school graduate or equivalent.
Basic to intermediate knowledge of Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
Ability to organize and maintain accurate records.
Ability to review information and identify possible errors or missing information.
Ability to create and maintain spreadsheets and reports.
Ability to manage multiple assignments and meet deadlines.
Strong attention to detail.
Good verbal and written communication skills.
Ability to follow written procedures and instructions.
Ability to work independently and as part of a team.
Ability to maintain confidentiality.
Ability to learn agency reporting requirements and performance measures.
Ability to build positive working relationships with staff and leaders.

Nice To Haves

Associate's degree preferred.
Two years of experience in healthcare, behavioral health, administrative support, quality monitoring, reporting, records management, or a related field preferred.
Experience working with spreadsheets, reports, databases, or electronic record systems preferred.
Experience in behavioral health or healthcare settings preferred.

Responsibilities

Track assigned ETPS, CCBHC, and organizational performance measures.
Review reports and performance information for accuracy and completeness, identifying missing information, errors, or inconsistencies.
Monitor performance results and notify leadership of reporting concerns, missing information, or performance issues.
Maintain tracking spreadsheets, monitoring tools, logs, dashboards, and records related to performance monitoring.
Follow up with programs regarding overdue items and reporting requirements.
Gather, collect, and organize information from reports, systems, and other sources for reporting and performance evaluation.
Prepare routine reports, spreadsheets, charts, summaries, and meeting materials; distribute reports according to established schedules.
Work with program and support staff to help resolve reporting issues and obtain information needed for reporting.
Answer routine questions about ETPS measures and performance reports, and provide basic guidance on reporting processes and requirements.
Track leadership action items, improvement assignments, corrective actions, and follow-up activities; monitor progress and provide updates.
Assist with special projects and initiatives related to quality, performance improvement, and service delivery.
Help identify trends, barriers, and areas needing improvement, and support implementation of new performance measures and reporting requirements.
Maintain and update ETPS training materials, reference guides, written procedures, forms, job aids, educational resources, and reporting documentation.
Assist with training sessions and workshops and cross-train with other staff to support continuity of operations.
Communicate updates and reminders about reporting requirements, participate in performance-monitoring and quality-improvement meetings, and collaborate with clinical, operational, administrative, and program staff.
Escalate concerns to the manager when appropriate and support consistent reporting practices across programs and locations.
Protect confidential information and follow agency privacy requirements.