Ethics Sr Group Manager

Citi•New York, NY

About The Position

The Citi Ethics Office supports Citi’s mission of enabling growth and economic progress by providing resources for employees that foster a principled culture of sound ethics, responsible conduct, and accountability within the organization. The Citi Ethics Office does this by administering Citi’s Ethics Hotline, working with business and control functions to identify control enhancements to the hotline, reporting on significant matters to Citi’s internal and external stakeholders (including the Chief Legal Officer, the Head of HR, the Chief Compliance Officer, other senior management, the Compensation, Performance Management and Culture Committee of the Board of Directors of Citigroup, other legal vehicle boards, and regulators around the world), and establishing and communicating Citi’s ethical values and principles through Citi’s Code of Conduct and Code of Conduct training. The Ethics Office works with partners across the globe, including with other Citi control functions, to oversee internal investigations of employee-related issues and to identify and escalate matters, as appropriate. Based in New York City, the Ethics Sr Group Manager will report to the Ethics Executive Group Manager. This position will be responsible for managing a team responsible for the development, administration, and advancement of Citi’s global Code of Conduct, Code of Conduct training, other ethics trainings, and Ethics Office communications, as well as the review of Citi-level and other Citi policies, procedures, and standards. This position will also be responsible for managing a team responsible for the effective oversight of ethics-related investigations in NAM Global Functions.

Requirements

10+ years of legal, investigations, or regulatory experience, including familiarity with the global financial services industry and products and 5-8 years of managerial experience.
Excellent leadership, interpersonal, organizational and relationship management skills.
Demonstrated experience in coaching and developing others and collaborating across peers; inspires enthusiasm and mobilizes resources for productive and innovative change.
Proven ability to apply sound judgment while managing multiple assignments simultaneously in a demanding, fast-paced environment.
Excellent analytical skills, sound judgment, and the ability to manage complex documentation with strong organizational skills and attention to detail.
Excellent written and verbal communication and presentation skills with the ability to articulate complex problems and solutions, including the evaluation of the sufficiency of internal investigations, through concise and clear messaging to internal stakeholders and senior leaders.
Ability to work collaboratively with management and internal partners, navigate a dynamic and complex organization, and influence and lead people across cultures.
Must possess the ability to work with confidential information with the appropriate care and discretion.
Ability to learn and use relevant technology tools, including case management systems and basic knowledge of Microsoft Excel and PowerPoint with an understanding of business processes.
Bachelor’s degree, potentially Master’s degree, or equivalent experience
Demonstrated proficiency with legal writing required

Nice To Haves

JD or equivalent education is preferred

Responsibilities

Serve as a partner and advisor to those leading Citi’s ongoing cultural transformation efforts, informed by ethics-related investigations and concepts from the Code of Conduct and other Ethics Office communication efforts.
Partner with Citi’s ESPA function, as well as other businesses and functions, to review, draft, and advise, as applicable, on Citi corporate communications relating to the Code of Conduct, Code of Conduct training, and the Ethics Office, as well as Citi regulatory filings pertaining to the same.
Lead a team in the administration of Citi’s global Code of Conduct, Code of Conduct training, other ethics-related trainings, and Ethics Office communications.
Development and effective execution of strategy to advance Citi’s Code of Conduct, Code of Conduct training, and other Ethics Office communications and initiatives.
Exercise operational responsibility for delivering Ethics Office responsibilities related to Code of Conduct and training, including updates to Citi’s global Code of Conduct, Code of Conduct training, other Ethics Office trainings, and Ethics Office communications.
Oversee preparation of reports and metrics regarding Code of Conduct, Code of Conduct training, and other Ethics Office trainings to be distributed to senior management, board committees, internal and external auditors, and regulators.
Deliver presentations to senior management, board committees, internal and external auditors, and regulators, as well as to other external stakeholders such as investors and ratings groups.
Participate in review of Citi policies, procedures, and standards on behalf of the Ethics Office.
Review Citi corporate communications relating to the Code of Conduct, Code of Conduct training, and the Ethics Office, as well as regulatory filings pertaining to the same.
Partner across functions and businesses on Citi’s cultural transformation initiatives.
Serve as a partner and advisor on the handling of all concerns reported to the Ethics Office.
Lead a team responsible for evaluating concerns reported to the Ethics Office and determining the handling and assignment of matters to the appropriate investigative partners (Employee Relations, Legal, Citi Security and Investigative Services) with a demonstrated understanding of relevant regulatory, policy, and reputational considerations.
Establish strong relationships with investigative partners in Employee Relations, Legal, and Citi Security and Investigative Services (CSIS), as well as other stakeholders in HR, Independent Compliance & Risk Management (ICRM), and Enterprise Services & Public Affairs (ESPA), to effectively lead team in addressing concerns submitted to the Ethics Office, in accordance with Ethics Office processes, global strategy, and operational excellence.
Provide guidance to and support a team that effectively advises on and oversees the investigation of matters reported to the Ethics Office, including providing independent credible challenge and timely, thoughtful guidance to investigative partners in Employee Relations, Legal, and CSIS.
Resolve and determine an appropriate path forward when there are differences of opinion regarding investigations, demonstrating judgment in managing the different risks posed.
Lead a team to effectively manage a portfolio of matters, including prioritizing numerous matters simultaneously in a fast-paced environment, and responding clearly and pragmatically to urgent situations.
Exercise operational responsibility for planning and execution of end results for the team’s full portfolio of matters.
Review and proactively provide feedback on closure summaries and support the team in continually improving such summaries to be accurate and concise.
Oversee the preparation and analysis of reports to be distributed to business and/or board committees, senior management, auditors and regulators, including on the Ethics Office’s most significant matters.
Present on matters, trends and themes, and/or the Ethics Office program to senior management, auditors and regulators, and legal vehicle boards.
Oversee the preparation of accurate responses to ad-hoc requests for information regarding Ethics Office matters from internal and external stakeholders, including relevant regulatory authorities, while preserving confidentiality obligations.
Lead workstreams to evaluate new laws, regulations, and policies in jurisdictions around the world that may affect Ethics Office operations and make recommendations for any required operational changes.
Lead and assist with other Ethics Office initiatives as needed, including presentations and other engagements with investigative partners, stakeholders, and the general employee population.
Stay abreast of relevant Citi business and function developments in order to effectively carry out responsibilities.
Understand and apply Citi’s business priorities and take ownership of change to support an agile Ethics Office process.
Additional duties as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policies, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Benefits

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
For additional information regarding Citi employee benefits, please visit citibenefits.com.
Available offerings may vary by jurisdiction, job level, and date of hire.

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