Ethics & Compliance Manager

Travel + Leisure Co.

2d

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Travel + Leisure Co. is seeking a Manager, Ethics & Compliance to lead investigations into potential violations of the Code of Conduct, company policies, and the law. We are looking for an experienced investigator who can ensure that all matters are investigated timely, thoroughly, objectively, and consistently across the organization. This individual will have excellent writing and presentation skills, successfully partner with cross-functional stakeholders, and clearly articulate written and verbal updates and final case outcomes to senior leaders within the organization.

Requirements

• Bachelor's Degree in Human Resources, Psychology, Audit, Finance, Accounting, Business Management, or other related fields.
• 5+ years’ experience conducting investigations at a private or publicly traded company.
• Strong interpersonal skills and the ability to interact and communicate effectively with employee-witnesses, leadership, and others during investigations
• Ability to easily develop trust and rapport and influence partners and business leaders
• Ability to remain respectful
• Articulate written, spoken, and presentation skills
• Collaborative work approach with ability to work across all lines of business
• Superior attention to detail in note taking and final report writing
• Ability to recognize and put aside personal biases, to see different perspectives, and to conduct investigative interviews, and investigations, in an objective manner
• Strong critical thinking and analytical skills
• Enthusiasm for working with volumes of data and for identifying trends and patterns
• Exceptional writing skills and the ability to consistently produce high-level written summaries
• Ability to work autonomously and collaboratively
• Self-motivated, detail-oriented, and highly organized
• Strong commitment to ethics and integrity
• Ability to make difficult decisions and to exercise expert judgement when working with disputed issues
• Resilience in managing a demanding caseload, balancing shifting priorities, and meeting deadlines
• Ability to remain calm and work effectively in high-conflict and crisis situations
• Deep respect for privacy and confidentiality
• Ability to strategize long-term solutions for systemic issues
• Curiosity and a learning mindset; a willingness to engage in continual learning and to contribute to the learning of the team
• Enthusiasm for investigations and the important role they play in advancing the values of the organization
• Demonstrate a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information

Nice To Haves

• Master's Degree in a related discipline or equivalent preferred.

Responsibilities

• Lead or support comprehensive investigations into a variety of topics, including allegations of potential fraud, conflicts of interest, and other potential violations of the Code of Conduct, company policies, and the law
• Work collaboratively and cross functionally, to define scope, gather and analyze data and other evidence, conduct interviews, document findings, and recommend remediation
• Comprehensively perform document review, utilizing appropriate review technologies and approaches.
• Prioritize multiple tasks in a time sensitive environment and maintain momentum for multiple workstreams
• Produce clear, concise written reports, interview summaries, analyses of evidence, and presentations, and present findings to stakeholders and leadership
• Partner closely with key stakeholders to drive remediation and strengthen controls
• Contribute to improving investigation policies, processes, and tools
• Act with integrity, objectivity, fairness and confidentiality
• Conduct thorough, timely, and objective investigations into allegations of potential violations of company policy, the Code of Conduct, and/or the law.
• Partner with business partners, human resources, legal counsel, and other cross-functional stakeholders to reach an effective resolution to investigations

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager