ETF Transformation Lead

U.S. Bank • Boston, MA

3d

About The Position

The ETF Transformation Lead directs ETF operations and drives transformation of end-to-end ETF lifecycle processes. The role applies deep primary-market expertise in creation and redemption, baskets, authorized participant (AP) interactions, and settlement, including NSCC and DTC infrastructure. The lead is accountable for high-volume daily operations, ensuring deadlines and service-level agreements are met, maintaining supervisory controls and dual approvals, and ensuring compliance with procedures and audit and risk requirements. The role also drives root-cause analysis and sustainable remediation, partners with Technology to advance automation and scalability and reduce manual dependencies, and develops and motivates the team through succession planning, backup coverage, and cross-training. The lead fosters accountability and continuous improvement and communicates clearly with senior management, clients, and counterparties.

Requirements

• Bachelor’s degree or equivalent work experience.
• Typically eight or more years of relevant experience.
• Thorough knowledge of ETF lifecycle processes, including creation/redemption, baskets, APs, and settlements, and related market infrastructure such as NSCC and DTC.
• Understanding of applicable Federal and State laws and regulations.
• Good organizational, managerial, and project management skills.
• Well-developed customer relations skills.
• Excellent interpersonal, verbal, and written communication skills.
• Excellent supervisory and management skills.
• Ability to manage multiple tasks.

Nice To Haves

• Experience in ETF operations, custody, asset servicing, or securities operations.

Responsibilities

• Direct ETF operations and transform end-to-end ETF lifecycle processes.
• Oversee high-volume daily operations and ensure deadlines and service-level agreements are met.
• Maintain strong control frameworks, including supervisory controls and dual approvals.
• Ensure compliance with procedures and audit and risk requirements.
• Drive root-cause analysis and sustainable remediation.
• Partner with Technology to advance automation and scalability and reduce manual dependencies.
• Develop and motivate the team through succession planning, backup coverage, and cross-training.
• Foster accountability and continuous improvement.
• Communicate clearly with senior management, clients, and counterparties.

Benefits

• Healthcare, including medical, dental, and vision coverage.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation from two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase.
• Pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior