ETF Operations Senior Analyst

Citi•Boston, MA
•$94,000 - $141,000

About The Position

The ETF Operations Senior Analyst/Assistant Vice President is an intermediate-level position on the Operations - Transaction Services team. The role participates in fund operations, with the overall objective of assisting with collateral management and settlement of ETF primary market orders.

Requirements

  • At least 3 years of experience working in the ETF industry or a related field, with 5–7 or more years of total work experience.
  • Knowledge of domestic and international markets, including prior experience in EEA markets, emerging markets, Asia Pacific, and North America.
  • Knowledge of custody and/or fund accounting, particularly as it relates to ETFs.
  • Demonstrated subject matter expert (SME) knowledge in a related area.
  • Ability to work in a structured, high-volume, time-sensitive, high-risk, and demanding environment.
  • Strong analytical, interpersonal, and communication skills.
  • Bachelor’s degree, university degree, or equivalent experience.

Responsibilities

  • Process and settle ETF creation and redemption orders for the primary market.
  • Arrange ETF creation and redemption settlements, both in-kind and cash.
  • Maintain positive relationships with sponsors and clients.
  • Oversee settlement of secondary market trades when creating and redeeming on behalf of a client.
  • Process ETF collateral and calculate P&L.
  • Serve as a subject matter expert (SME) and provide guidance to resolve problems, escalations, and complex or escalated transactions.
  • Support efforts for larger, complex, and global clients.
  • Assist with identifying and implementing process standards and improvements to enhance efficiencies.
  • Assist in training and coaching new team members.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Life insurance
  • Accident insurance
  • Disability insurance
  • Wellness programs
  • Paid time off, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards
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