ETF Basket Operations, Assistant Vice President

State Street•Quincy, MA

About The Position

The Assistant Vice President (AVP) – ETF Basket Operations is a senior operations leadership role responsible for day-to-day oversight, control, and scalability of ETF basket production within State Street’s Sacramento delivery center. The role ensures timely, accurate, and controlled creation and approval of ETF baskets supporting global primary market activity. The AVP leads teams supporting equity, fixed income, and complex ETFs, serves as a senior escalation point, and partners with onshore leadership, Technology, Risk, and Client Coverage to deliver consistent, high-quality outcomes. The role oversees basket production, review, and approval; supports cash and in-kind baskets, custom and negotiated baskets, CIL events, and rebalances; and ensures appropriate handling of corporate actions, income equalization, round lots, and market-specific requirements. It also maintains strong operational controls, partners with Risk, Compliance, and Audit, and proactively addresses risks and operational issues. The AVP leads, coaches, and develops managers and senior analysts in Sacramento, builds bench strength and succession coverage, and fosters accountability, risk awareness, and continuous improvement.

Requirements

Bachelor’s degree in Finance, Accounting, Business, or a related discipline.
Proven people-management experience in a delivery or shared-services environment.
Strong risk, controls, and escalation management capabilities.
Clear, confident communication across operational and senior-stakeholder audiences.
Understanding of ETF basket construction and approval processes.
Experience supporting global ETF operating models or offshore/onshore delivery structures.
Exposure to complex ETF products, including fixed income, derivatives, or active/semi-transparent ETFs.
Experience partnering with technology teams on workflow enhancements or automation.

Responsibilities

Lead daily ETF basket production, review, and approval activities in a high-volume operating environment.
Serve as the senior escalation point for complex basket issues, discrepancies, and time-sensitive events.
Ensure SLA adherence, operational readiness, and business continuity coverage.
Oversee processing of cash and in-kind baskets, custom and negotiated baskets, CIL events, and rebalances.
Ensure accurate handling of corporate actions, income equalization, round lots, and market-specific requirements.
Ensure operational controls, dual approvals, and compliance with documented procedures.
Partner with Risk, Compliance, and Audit on control testing, issue remediation, and operational reviews.
Identify risk themes and drive preventative solutions at scale.
Lead, coach, and develop managers and senior analysts in Sacramento.
Build bench strength, subject-matter expertise, and succession coverage.
Foster a strong risk culture, accountability, and continuous improvement.
Partner with onshore leadership, Technology, Risk, and Client Coverage to deliver consistent, high-quality outcomes.