ETF Basket Operations, Assistant Vice President

State Street•Quincy, MA
•$70,000 - $115,000

About The Position

The Assistant Vice President (AVP) – ETF Basket Operations is a senior operations leadership role responsible for day-to-day oversight, control, and scalability of ETF basket production within State Street’s Sacramento delivery center. The role ensures the timely, accurate, and controlled creation and approval of ETF baskets that support global primary market activity. The AVP leads teams supporting equity, fixed income, and complex ETFs, serves as a senior escalation point, and partners with onshore leadership, Technology, Risk, and Client Coverage to deliver consistent, high-quality outcomes. The position also leads, coaches, and develops managers and senior analysts, builds bench strength and succession coverage, and fosters accountability, risk awareness, and continuous improvement. State Street describes itself as a global provider of custody, asset management, asset intelligence, investment servicing, data and analytics, investment research and trading, and investment management services to institutional clients. The company emphasizes inclusion, employee development, flexible work-life support, community engagement, and equal opportunity employment.

Requirements

  • Bachelor’s degree in Finance, Accounting, Business, or a related discipline is required.
  • Understanding of ETF basket construction and approval processes.
  • Clear, confident communication across operational and senior-stakeholder audiences.
  • Strong risk, controls, and escalation management capabilities.

Nice To Haves

  • Proven people-management experience in a delivery or shared-services environment.
  • Experience supporting global ETF operating models or offshore/onshore delivery structures.
  • Exposure to complex ETF products, including fixed income, derivatives, and active or semi-transparent ETFs.
  • Experience partnering with technology teams on workflow enhancements or automation.

Responsibilities

  • Lead daily ETF basket production, review, and approval activities in a high-volume operating environment.
  • Serve as the senior escalation point for complex basket issues, discrepancies, and time-sensitive events.
  • Ensure service-level agreement adherence, operational readiness, and business continuity coverage.
  • Oversee processing of cash and in-kind baskets, custom or negotiated baskets, CIL events, and rebalances.
  • Ensure accurate handling of corporate actions, income equalization, round lots, and market-specific requirements.
  • Maintain oversight of ETF primary market mechanics and order types.
  • Ensure strong operational controls, dual approvals, and compliance with documented procedures.
  • Partner with Risk, Compliance, and Audit on control testing, issue remediation, and operational reviews.
  • Identify risk themes proactively and drive preventative solutions at scale.
  • Lead, coach, and develop managers and senior analysts in Sacramento.
  • Build bench strength, subject-matter expertise, and succession coverage.
  • Foster a strong risk culture, accountability, and continuous improvement.
  • Partner with onshore leadership, Technology, Risk, and Client Coverage to deliver consistent, high-quality outcomes.

Benefits

  • Competitive and comprehensive benefits, which may vary by location.
  • Medical care and insurance coverage, including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
  • Retirement savings plan (401K) with company match.
  • Paid time off, including vacation, sick leave, short-term disability, and family-care responsibilities.
  • Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, with exclusions for certain sales roles.
  • Eligibility for certain tax-advantaged savings plans.
  • Flexible Work Programs and flexible work-life support.
  • Development programs and educational support.
  • Paid volunteer days and matching gift programs.
  • Employee networks.
  • Inclusive development opportunities.
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