Basket Operations Core Operations, Vice President
About The Position
The Vice President, Basket Operations, is a senior leadership role responsible for end-to-end oversight of ETF basket production. The role ensures accuracy, timeliness, risk management, and scalability of basket creation and redemption workflows while partnering with Fund Accounting, Transfer Agency, Technology, and Client Service teams. The VP leads teams supporting daily ETF basket operations, drives operational excellence, strengthens controls, and supports growth initiatives, including new fund launches, complex products, and regulatory change. The position provides senior oversight of daily ETF creation and redemption basket production and PCF production; owns resolution of complex basket issues and the Basket Operations operational risk framework; and ensures adherence to procedures, controls, escalation standards, audit and regulatory requirements, issue remediation, and management action plans. It also leads and develops managers and senior staff, sets performance expectations, supports talent development and succession planning, and promotes cross-training and resiliency across global locations.
Requirements
- 10+ years of experience in ETF Operations, Basket Operations, or related asset servicing functions.
- Deep understanding of ETF primary market mechanics, including baskets, PCFs, NSCC processes, and settlement flows.
- Proven experience leading large operational teams and managing risk in a high-volume, time-sensitive environment.
- Strong knowledge of corporate actions, income processing, cash-in-lieu, and supplemental processing impacts on ETFs.
- Demonstrated ability to partner with Technology, Trading, Fund Accounting, and Transfer Agency teams.
- Experience supporting audits, regulatory reviews, and senior management governance forums.
- Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.
Nice To Haves
- MBA, CFA, CAIA, or related industry qualifications.
Responsibilities
- Provide senior oversight of daily ETF creation and redemption basket production and PCF production.
- Own escalation and resolution of complex basket issues.
- Partner with Technology and Product teams on platform enhancements, control automation, and basket process modernization.
- Own the operational risk framework for Basket Operations, ensuring adherence to documented procedures, controls, and escalation standards.
- Ensure strong audit and regulatory readiness, including issue remediation and management action plans.
- Lead and develop managers and senior staff across Basket Operations, fostering accountability and continuous improvement.
- Set clear performance expectations, support talent development, and build succession plans.
- Promote cross-training and resiliency across global locations to support business continuity.
Benefits
- 401(k) retirement savings plan with company match
- Basic life insurance
- Medical insurance
- Dental insurance
- Vision insurance
- Long-term disability coverage
- Other optional insurance coverages
- Paid time off, including vacation and sick leave
- Short-term disability
- Family care responsibilities support
- Employee Assistance Program
- Incentive compensation, including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
- Eligibility for certain tax-advantaged savings plans
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Senior
