ETF Basket Operations, Assistant Vice President

State Street•Quincy, MA

About The Position

The Assistant Vice President (AVP) – ETF Basket Operations is a senior operations leadership role responsible for the day-to-day oversight, control, and scalability of ETF basket production within State Street’s Sacramento delivery center. The role ensures timely, accurate, and controlled creation and approval of ETF baskets supporting global primary market activity. The AVP leads teams supporting equity, fixed income, and complex ETFs, serves as a senior escalation point, and partners with onshore leadership, Technology, Risk, and Client Coverage to deliver consistent, high-quality outcomes. The role oversees daily ETF basket production, review, and approval in a high-volume operating environment, including cash and in-kind baskets, custom or negotiated baskets, CIL events, and rebalances. It ensures accurate handling of corporate actions, income equalization, round lots, and market-specific requirements, while maintaining a strong understanding of ETF primary market mechanics and order types. The AVP ensures strong operational controls, dual approvals, and compliance with documented procedures; partners with Risk, Compliance, and Audit on control testing, remediation, and operational reviews; and identifies risk themes and drives preventative solutions. The position also leads, coaches, and develops managers and senior analysts in Sacramento, building subject-matter expertise, bench strength, and succession coverage while fostering accountability, risk awareness, and continuous improvement.

Requirements

Bachelor’s degree in Finance, Accounting, Business, or a related discipline is required.
Understanding of ETF basket construction and approval processes.
Strong risk, controls, and escalation management capabilities.
Clear, confident communication across operational and senior-stakeholder audiences.

Nice To Haves

Proven people-management experience in a delivery or shared-services environment.
Experience supporting global ETF operating models or offshore/onshore delivery structures.
Exposure to complex ETF products, including fixed income, derivatives, and active or semi-transparent ETFs.
Experience partnering with technology teams on workflow enhancements or automation.

Responsibilities

Lead daily ETF basket production, review, and approval activities in a high-volume operating environment.
Serve as the senior escalation point for complex basket issues, discrepancies, and time-sensitive events.
Ensure SLA adherence, operational readiness, and business continuity coverage.
Oversee processing of cash and in-kind baskets, custom or negotiated baskets, CIL events, and rebalances.
Ensure accurate handling of corporate actions, income equalization, round lots, and market-specific requirements.
Maintain strong operational controls, dual approvals, and compliance with documented procedures.
Partner with Risk, Compliance, and Audit on control testing, issue remediation, and operational reviews.
Identify risk themes proactively and drive preventative solutions at scale.
Lead, coach, and develop managers and senior analysts in Sacramento.
Build bench strength, subject-matter expertise, and succession coverage.
Foster a strong risk culture, accountability, and continuous improvement.
Partner with onshore leadership, Technology, Risk, and Client Coverage.

Benefits

Competitive and comprehensive benefits packages, with details varying by location.
Medical care and insurance coverage, including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
Retirement savings plan (401K) with company match.
Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, with exclusions for certain sales roles subject to sales incentive plans.
Eligibility for certain tax-advantaged savings plans.
Flexible Work Programs and flexible work-life support.
Development programs and educational support.
Paid volunteer days and matching gift programs.
Employee networks.