Estimator

BELFOR Franchise Group•Wright, FL

17d

About The Position

The Estimator is the second level in the Estimating track and is achieved after completion of BELFOR new-hire training tasks. The role creates and manages estimates and jobs across residential, commercial, and industrial lines of business. Estimators meet with clients, develop quality and competitive estimates using Xactimate, manage work through completion, review budgets, and communicate progress with clients and management. They also review invoices and labor in a timely manner so costs are included in monthly job costs. Upon completing required BELFOR training, qualified candidates achieve the appropriate Estimator title and position.

Requirements

English literacy and fluency.
Understanding of MSDS data sheets and their applicability to jobs.
Use BELFOR Estimate Format Standards for Xactimate estimates, proposals, and related documents.
Extensive customer service experience.
Advanced Microsoft Office skills and experience with Xactimate.
Professional demeanor and appearance, with excellent telephone skills.
Ability to work well with others and maintain professional interactions with coworkers and vendors.
Ability to lift more than 50 pounds unassisted frequently.
Ability to sit for extended periods.
Manual dexterity for keyboarding and other repetitive tasks.
Ability to bend, crouch, or stand as necessary.

Responsibilities

Establish and maintain local clientele who can refer losses, primarily insurance adjusters and potentially community business owners, schools, and municipalities.
Create accurate floor plans in Xactimate Sketch.
Apply knowledge of applicable local building codes.
Create and adhere to acceptable budgets and address overages as they arise.
Use BELFOR naming conventions for estimates, revised estimates, proposals, and change orders.
Maintain construction schedules and coordinate with trades and management to complete work on time; identify and present solutions when additional resources are needed.
Demonstrate knowledge of source removal, decontamination, mitigation, containment, ventilation, contents, and deodorization techniques.
Perform investigative and controlled demolition, structural decontamination cleaning, and deodorization services.
Participate in continued training through BELFOR University, including Basic Xactimate training in preparation for the Estimator Level 1, 2, or 3 User Certification test, depending on the role.
Independently manage assigned work.
Maintain vehicle safety and maintenance inspections and keep vehicles clean and serviceable.
Complete required accident, injury, and incident reporting forms promptly.
Use strong analytical, quantitative, and problem-solving skills and communicate effectively verbally and in writing.
Assist with development and continuous improvement efforts to establish BELFOR USA Group, Inc. as a world-class company in the industry.
Comply with company and department policies, procedures, guidelines, and standards.
Develop and maintain a client book of business in accordance with the requirements for the applicable Estimator level.
Serve as the primary contact for owners, adjusters, and consultants.
Develop scopes, negotiate, and reach agreements with customers.
Use BELFOR standards when formatting estimates.
Coordinate after-hours emergency services as directed, including board-ups and responses to water damage, fire and smoke damage, and vandalism.
Consistently identify potential site hazards, including asbestos, lead paint, and mold.
Conduct oneself professionally and courteously, proactively convey information, and respond promptly to information requests.
Apply industry TPA Program standards and ensure compliance with requirements.
Work under time constraints to meet specific timelines.
Safeguard other people's property and information, with attention to detail.
Attend BELFOR-sponsored operations and safety training courses as required.