Estimator

BELFOR Holdings•OMAHA, NE

About The Position

The Estimator is the second level in BELFOR’s Estimating track, achieved after completion of BELFOR new-hire training tasks. The role creates and manages estimates and jobs across residential, commercial, and industrial lines of business. Estimators meet with clients, develop quality and competitive estimates using Xactimate, manage work through completion, review budgets, and communicate progress with clients and management. They also review invoices and labor promptly so costs are included in monthly job costs. After completing required BELFOR training, qualified candidates achieve the appropriate Estimator level and title.

Requirements

  • English literacy and fluency.
  • Working knowledge of applicable building codes and all local building codes.
  • Understanding of MSDS data sheets and their applicability to jobs.
  • Use of BELFOR Estimate Format Standards for Xactimate estimates, proposals, and related documents.
  • Extensive customer service experience and a comprehensive understanding of customer service principles and practices.
  • Advanced Microsoft Office skills and experience with Xactimate.
  • Strong analytical, quantitative, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Professional demeanor and appearance, with excellent telephone skills.
  • Ability to work well with others and maintain professional interactions with coworkers and vendors.
  • Ability to work under time constraints and meet specific timelines.
  • Attention to detail and a strong commitment to safeguarding others’ property and information.
  • Frequent lifting of more than 50 pounds unassisted.
  • Ability to sit for extended periods.
  • Manual dexterity for keyboarding and other repetitive tasks.
  • Ability to bend, crouch, or stand as necessary.

Responsibilities

  • Establish and maintain local clientele who can refer losses, primarily insurance adjusters and also community business owners, schools, and municipalities.
  • Create accurate floor plans in Xactimate Sketch.
  • Apply knowledge of applicable local building codes.
  • Create and adhere to acceptable budgets and address overages as they arise.
  • Use BELFOR naming conventions for estimates, revised estimates, proposals, change orders, and related documents.
  • Maintain construction schedules and coordinate with trades and management to ensure timely completion.
  • Identify and present solutions when additional resources are needed.
  • Demonstrate proficiency in source removal, decontamination, mitigation, containment, ventilation, contents handling, and deodorization techniques.
  • Perform investigative and controlled demolition, decontamination, structural cleaning, and deodorization services.
  • Participate in continued training through BELFOR University, including basic Xactimate training in preparation for the applicable Estimator Level 1, 2, or 3 User Certification test.
  • Independently manage assigned work.
  • Maintain vehicle safety and maintenance inspections and keep vehicles clean and serviceable.
  • Complete required accident, injury, and incident reporting forms promptly.
  • Contribute to development and continual improvement efforts to establish BELFOR USA Group, Inc. as a world-class industry organization.
  • Comply with company and department policies, procedures, guidelines, and standards.
  • Develop and maintain a client book of business appropriate to the Estimator, Senior Estimator, General Estimator, or Executive General Estimator role.
  • Serve as the primary contact for owners, adjusters, and consultants.
  • Develop scopes, negotiate, and reach agreements with customers.
  • Coordinate after-hours emergency services as directed, including board-ups and responses to water damage, fire and smoke damage, and vandalism.
  • Identify potential site hazards consistently, including asbestos, lead paint, and mold.
  • Conduct oneself professionally and courteously, proactively convey information, and respond promptly to information requests.
  • Apply industry TPA Program standards and ensure compliance with requirements.
  • Work within time constraints to meet specific timelines and safeguard other people’s property and information.
  • Attend BELFOR-sponsored operations and safety training courses as required.
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