Estimator

BELFOR Holdings•Fort Walton Beach, FL

17d

About The Position

The Estimator is the second level in BELFOR’s Estimating track, achieved after completing BELFOR new-hire training tasks. The role creates and manages estimates and jobs across residential, commercial, and industrial lines of business. Estimators meet with clients, develop quality and competitive estimates using Xactimate, manage work through completion, review budgets, and communicate progress with clients and management. They also review invoices and labor in a timely manner to ensure costs are included in monthly job costs. After completing required BELFOR training, qualified candidates achieve the appropriate Estimator level and title. The position requires developing and maintaining client relationships, serving as a primary contact for owners, adjusters, and consultants, and coordinating work with trades and management. Estimators maintain schedules and budgets, identify additional resource needs and site hazards, and provide responsive, professional customer service. The role includes emergency-service coordination as directed, ongoing training, and compliance with company, department, industry, and safety standards. The job involves frequent lifting over 50 pounds unassisted, extended periods of sitting, keyboarding and other repetitive tasks, and bending, crouching, or standing as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

English literacy and fluency.
Working knowledge of applicable building codes and knowledge of all local building codes.
Understanding of MSDS data sheets and their applicability to jobs.
Extensive customer service experience and a comprehensive understanding of customer-service principles and practices.
Advanced Microsoft Office skills and experience with Xactimate.
Ability to use BELFOR Estimate Format Standards for Xactimate estimates, proposals, and related documents.
Strong analytical, quantitative, and problem-solving skills.
Excellent verbal and written communication skills.
Professional demeanor and appearance, with excellent telephone skills.
Ability to work well with others and maintain professional interactions with coworkers and vendors.
Ability to work under time constraints and meet specific timelines.
Attention to detail and a keen sense of safeguarding other people's property and information.
Ability to lift over 50 pounds frequently without assistance.
Ability to sit for extended periods, perform keyboarding and other repetitive tasks, and bend, crouch, or stand as necessary.
Ability to maintain a professional and courteous manner and respond promptly to information requests.

Responsibilities

Establish and maintain local clientele who can refer losses, including insurance adjusters, community business owners, schools, and municipalities.
Create accurate floor plans in Xactimate Sketch and develop estimates, revised estimates, proposals, and change orders using BELFOR naming and formatting standards.
Meet with clients, develop scopes, negotiate and reach agreements, and serve as the primary contact for owners, adjusters, and consultants.
Manage work through completion; maintain construction schedules and coordinate with trades and management to complete work on time.
Create and adhere to acceptable budgets, address overages, review budgets, and identify and present solutions when additional resources are needed.
Review invoices and labor promptly so costs are included in monthly job costs.
Maintain knowledge of applicable local building codes and use that knowledge in estimating and project work.
Demonstrate proficiency in source removal, decontamination, mitigation, containment, ventilation, contents, deodorization, investigative demolition, controlled demolition, structure cleaning, and related services.
Maintain a client book of business appropriate to the applicable Estimator level.
Coordinate after-hours emergency services as directed, including board-ups and water, fire, smoke, or vandalism damage response.
Identify potential site hazards, including asbestos, lead paint, and mold.
Apply industry TPA Program standards and ensure compliance with requirements.
Participate in BELFOR University and required operations and safety training, including Xactimate training and preparation for the applicable Estimator Level 1, 2, or 3 User Certification test.
Independently manage assigned work and comply with company and department policies, procedures, guidelines, and standards.
Maintain vehicle safety and maintenance inspections and keep vehicles clean and serviceable.
Complete required accident, injury, and incident reporting forms promptly.
Provide proactive and responsive communication and conduct oneself professionally and courteously.
Assist with development and continuous improvement efforts to establish BELFOR USA Group, Inc. as a world-class industry organization.