Estimator Manager

Paul Davis Restoration of Cleveland Metro•Newbury Township, OH

About The Position

The Estimator Manager leads estimating operations across mitigation, contents, and reconstruction restoration. The role is responsible for estimate quality, departmental performance, and financial results, while developing a high-performing team that delivers accurate, complete, and timely estimates and protects profitability. The Estimator Manager collaborates across departments to support smooth project transitions, improve operational efficiency, and promote sustainable, profitable growth. This role is suited to someone who enjoys building relationships, solving problems, and helping customers navigate the restoration process. The company offers a base salary plus commission, with no cap on commission opportunities, and describes career growth and leadership development opportunities.

Requirements

Experience in restoration, reconstruction, insurance adjusting, or construction estimating is required.
Knowledge of residential and commercial construction practices and processes.
Strong organizational, communication, problem-solving, and leadership skills.
Ability to manage competing priorities, deadlines, and changing workloads.
Ability to communicate confidently with customers, adjusters, and project teams.
Customer-focused mindset and desire to serve others during difficult situations.
Ability to inspect properties and perform the physical activities described in the posting, including standing, walking, bending, squatting, climbing stairs, and occasionally lifting up to 50 pounds.
Ability to work in indoor and outdoor environments and safely use required personal protective equipment.
Frequent use of computers, tablets, and mobile technology.
Ability to communicate effectively in person and over the phone.

Nice To Haves

Experience managing estimating department KPIs, budgets, staffing, and performance.
Demonstrated success improving estimating turnaround time, quality, and financial results.
Demonstrated ability to analyze estimates, identify scope deficiencies, and improve estimate quality.
Experience estimating large commercial or complex restoration losses.
Experience developing standard operating procedures and training programs.
Xactimate Level 1 or Level 2 certification preferred.
Bachelor's degree or equivalent industry experience preferred.

Responsibilities

Lead the company's estimating operations across mitigation, contents, and reconstruction restoration.
Manage estimating department KPIs, budgets, staffing, and performance.
Improve estimating turnaround time, estimate quality, and financial results.
Analyze estimates, identify scope deficiencies, and improve estimate quality.
Develop standard operating procedures and training programs.
Meet carrier compliance standards and estimate requirements.
Ensure projects meet profit margin and service expectations.
Collaborate with other departments to support seamless project transitions and operational efficiency.
Communicate with customers, adjusters, and project teams.
Inspect residential and commercial properties in various environments.