Estimator Manager

Paul Davis Restoration•Newbury, OH

About The Position

Paul Davis Restoration Cleveland Metro & Akron is seeking an Estimator Manager to lead estimating operations across mitigation, contents, and reconstruction restoration. The role is responsible for estimate quality, departmental performance, and financial results, while developing a high-performing team that produces accurate, complete, and timely estimates and protects profitability. The Estimator Manager works across departments to support smooth project transitions, improve operational efficiency, and contribute to sustainable growth. The position involves building relationships and helping customers navigate the restoration process after property damage.

Requirements

Experience in restoration, reconstruction, insurance adjusting, or construction estimating.
Knowledge of residential and commercial construction practices and processes.
Strong organizational, communication, problem-solving, and leadership skills.
Ability to manage competing priorities, deadlines, and changing workloads.
Ability to communicate confidently with customers, adjusters, and project teams.
Customer-focused mindset and desire to serve others during difficult situations.
Ability to inspect properties and perform the physical requirements of the role, including standing, walking, bending, squatting, climbing stairs, and occasionally lifting up to 50 pounds.
Ability to work in indoor and outdoor environments and safely use required personal protective equipment.
Frequent use of computers, tablets, and mobile technology.
Ability to communicate effectively in person and over the phone.

Nice To Haves

Xactimate Level 1 or Level 2 certification.
Bachelor's degree or equivalent industry experience.
Experience estimating large commercial or complex restoration losses.
Experience managing estimating department KPIs, budgets, staffing, and performance.
Demonstrated success improving estimating turnaround time, quality, and financial results.
Experience developing standard operating procedures and training programs.

Responsibilities

Lead estimating operations across mitigation, contents, and reconstruction restoration.
Manage estimating department KPIs, budgets, staffing, and performance.
Develop a high-performing estimating team and support its continuous improvement.
Ensure estimates are accurate, complete, timely, and compliant with carrier standards and requirements.
Analyze estimates, identify scope deficiencies, and improve estimate quality.
Improve estimating turnaround time and financial results.
Ensure projects meet profit margin and service expectations.
Collaborate across departments to support seamless project transitions and improve operational efficiency.
Develop standard operating procedures and training programs.
Communicate with customers, adjusters, and project teams.
Inspect residential and commercial properties in various environments.