Esthetician

Discovery Land Company•Madison, WI

18d•Onsite

About The Position

The Madison Club, located outside La Quinta, California, is seeking an Esthetician to join its Wellness Department. The Esthetician consults with Members to assess their needs, recommend appropriate services, explain treatments, and support Member care and satisfaction. The role contributes to the Discovery Land Company experience for Members and fellow employees by delivering personalized skincare services in a luxury club environment. The Esthetician provides customized facial and skincare treatments, maintains Member treatment records and confidentiality, educates Members on skincare and home care, and recommends products and services. The role also supports Spa operations by preparing and sanitizing treatment rooms, maintaining supplies and inventory, following Club protocols and California State Board regulations, and collaborating with the Spa team. The schedule must be flexible and may include evenings, weekends, holidays, and long hours based on business demands. The position involves working indoors and outdoors in all weather conditions, standing, walking, and moving for periods exceeding eight hours, and sometimes lifting and carrying items over 50 pounds. The Company’s good-faith estimate of the hourly rate is $17, based on applicable and specialized experience and location.

Requirements

Current California Esthetician License.
Strong knowledge of skin anatomy, skincare ingredients, treatment protocols, contraindications, and sanitation standards.
Experience with customized facial treatments, chemical exfoliation, LED light therapy, high frequency, microcurrent, facial massage techniques, facial and brow waxing, and lash and brow tinting; dermaplaning experience if certified.
Exceptional customer service and relationship-building skills.
Excellent verbal communication and consultation abilities.
Ability to educate Members on skincare, treatment planning, and home care routines.
Comfort recommending retail products and treatment enhancements.
Professional appearance and demeanor.
Ability to work independently and contribute positively to a collaborative Spa team.
Basic computer proficiency and willingness to learn Spa scheduling software.
Flexible availability, including evenings, weekends, and holidays; long hours may be required due to business demands.
Positive attitude, professional demeanor, and strong communication and interpersonal skills when serving Members, guests, and team members.
Ability to work in a team environment and stay calm and focused during busy periods.
Ability to read, write, speak, and understand English.
Ability to meet physical demands, including working indoors and outdoors in all weather conditions; standing, walking, and moving for more than eight hours; and lifting and carrying items sometimes over 50 pounds.

Nice To Haves

Two to three years of professional esthetics experience, preferably in a luxury Spa, private club, resort, or wellness environment.
Dermaplaning certification and experience, within scope of practice.
Facial cupping certification.
Additional language proficiency.

Responsibilities

Deliver customized facial and skincare services based on each Member’s skin concerns, lifestyle, and wellness goals.
Build relationships with Members, provide personalized care, and maintain knowledge of treatment history and preferences.
Welcome Members and create a relaxing, comfortable, professional environment.
Conduct skin consultations and develop treatment plans based on skin analysis and desired outcomes.
Educate Members about skincare ingredients, treatment benefits, home care, and preventative skincare.
Recommend skincare products, treatment enhancements, and ongoing services that support Member goals.
Maintain confidentiality of Member information and personal conversations.
Perform facial and skincare treatments in accordance with Club standards and California State Board regulations, including customized facials, Hydra Facials, oxygen facials, acne treatments, chemical exfoliation, LED light therapy, high frequency, microcurrent, lymphatic facial massage, brow and facial waxing, lash and brow tinting, and scalp treatments; perform dermaplaning and facial cupping only if certified and within scope of practice.
Stay current on skincare technologies, protocols, ingredients, and industry trends.
Maintain service timing while ensuring quality, safety, and attention to detail.
Prepare treatment rooms and maintain their cleanliness, organization, and luxury presentation.
Sanitize implements, equipment, and treatment areas in accordance with California State Board regulations and Spa protocols.
Maintain and monitor inventory of skincare products, retail merchandise, linens, and treatment supplies, and communicate replenishment needs to management.
Complete detailed treatment notes and maintain accurate Member records.
Report equipment maintenance concerns promptly.
Recommend retail products and personalized home care routines, and support Spa Boutique merchandising, promotions, product launches, and vendor events.
Maintain product knowledge through continuing education and vendor training.
Collaborate with Spa Coordinators, Massage Therapists, Hairstylists, Nail Technicians, Spa and Locker Room Attendants, and other Spa Providers to provide a seamless Member experience.
Communicate Member preferences, recommendations, appointment updates, and operational needs professionally.
Participate in staff meetings, continuing education, product knowledge sessions, and seasonal training.
Support Spa colleagues during busy periods and assist with operational needs.
Demonstrate professionalism, integrity, discretion, and accountability in Member interactions.
Arrive prepared and on time for appointments, maintain California licensing requirements and continuing education, and follow Spa policies, treatment protocols, sanitation standards, and safety procedures.
Assist with Spa operations between appointments and maintain treatment rooms and common areas to high cleanliness and organization standards.
Perform additional duties as assigned.