Esthetician

Arch Amenities Group•Dillard, GA

18d

About The Position

The Esthetician provides cosmetic services including facials, waxing, and body treatments. The role delivers services according to established service guidelines, guest expectations, current licensure, and Arch Amenities Group standards. Treatments are customized to guests’ current skin conditions, with contraindications assessed before services are performed. The Esthetician also explains treatments and product benefits, recommends home-use products and other spa services, and ensures guests’ needs are met throughout their visit. The position maintains clean, disinfected, and properly prepared work areas and equipment; keeps current product and service knowledge; maintains client cards and treatment notes when appropriate; completes side work; and attends scheduled meetings and professional training. The Esthetician works an assigned schedule and may be required to work nights, weekends, and holidays when the facility is open. This light-work position involves frequent stationary work and use of hands, occasional kneeling or crouching and lifting up to 50 pounds, and exposure to odors, fumes, and vibrations.

Requirements

High school diploma or GED.
Valid state esthetics license or other credentials required by the state.
Previous esthetic experience.
Customer service experience, preferably in a spa.
Ability to build rapport with guests and explain treatments and services.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic, and motivational demeanor.
Professional manner, discretion, and appearance.
Good verbal and written communication skills.
Strong team player.
Comfort with making product recommendations.
Availability to work when the facility is open, potentially including nights, weekends, and holidays.
Ability to exert up to 20 pounds of force frequently and occasionally lift or move up to 25 pounds.
Ability to perform the described physical activities, including balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, repetitive motions, and using tactile, visual, and auditory senses.
Ability to operate the tools and equipment specified for the role.
Ability to work around odors, fumes, and vibrations.

Responsibilities

Maintain Arch Amenities Group service, mission, values, expectations, and brand standards, and adhere to company policies.
Perform facials, waxing, and body services according to service guidelines, guest expectations, and current licensure.
Customize treatments based on guests’ current skin conditions and assess contraindications that may prevent a service.
Meet guests’ needs throughout services and observe universal precautions.
Clean and disinfect equipment daily; keep work areas clean and set up according to procedures.
Maintain current knowledge of spa services and products, including product ingredients and benefits, and answer guest questions professionally.
Recommend products for home use and suggest other beneficial spa treatments.
Begin and end treatments on time; work the assigned schedule and arrive and depart on time.
Inform the Spa Director or other management personnel about product needs.
Create and maintain client cards and treatment notes when appropriate.
Complete assigned side work and attend scheduled meetings and professional training.
Report incidents or accidents to a member of the management team.
Perform other duties as assigned.