Esthetician

Arch Amenities Group•New York, NY

About The Position

The Esthetician provides cosmetic services including facials, waxing, and body treatments. The role delivers treatments in accordance with service guidelines, guest expectations, current licensure, and Arch Amenities Group’s service standards. The Esthetician assesses guests’ skin conditions and contraindications, personalizes treatments, and attends to guests throughout each service. The position also involves maintaining product knowledge, explaining products and services, recommending products for home use and other spa treatments, keeping treatment areas and equipment clean and prepared, and completing client cards, treatment notes, and assigned side work. The Esthetician follows company policies and universal precautions, works the assigned schedule, participates in meetings and professional training, and reports incidents or product needs to management. Other duties may be assigned.

Requirements

High school diploma or GED.
Valid state esthetics license or other credentials required by the state.
Previous esthetic experience.
Customer service experience, preferably in a spa.
Ability to build rapport with guests and explain treatments and services.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic, and motivational.
Professional manner, discretion, and appearance.
Good verbal and written skills.
Strong team player.
Comfortable making product recommendations.
Availability to work when the facility is open, which may include nights, weekends, and holidays.
Able to exert up to 20 pounds of force frequently and occasionally lift or move up to 25 pounds.
Able to perform the listed physical activities, including balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile tasks, repetitive motions, seeing, hearing, talking, and visual acuity.
Able to work in conditions involving exposure to odors, fumes, and vibrations.

Responsibilities

Provide facials, waxing, and body treatments in accordance with established service guidelines and guest expectations.
Customize treatments based on guests’ current skin conditions and perform menu services within current licensure.
Assess guest contraindications that may prevent a service and meet guest needs throughout each treatment.
Follow universal precautions when providing services.
Clean and disinfect equipment daily and keep work areas clean and set according to procedures.
Maintain knowledge of spa services and products, including product ingredients and benefits, and answer guest questions professionally.
Recommend products for home use and suggest other beneficial spa treatments.
Begin and end treatments on time; work the assigned schedule and arrive and depart on time.
Inform the Spa Director or other management personnel about product needs.
Create and maintain client cards and treatment notes when appropriate.
Complete assigned side work and attend scheduled meetings and professional training.
Report incidents or accidents to a member of the management team.
Adhere to Arch Amenities Group policies, mission, values, expectations, and brand standards.
Perform other duties as assigned.