Esthetician (On-Call)

Four Seasons Hotels and Resorts•Minneapolis, MN
•Onsite

About The Position

Four Seasons Hotel Minneapolis is seeking an Esthetician to join its Spa team. The role involves providing spa treatments while maintaining guest-service standards, treatment rooms, equipment, and spa areas. The Esthetician supports a welcoming and professional guest experience, follows Four Seasons treatment protocols and service sequences, and works harmoniously with colleagues and supervisors. This is an on-call position. The work is physical and requires candidates to meet all essential functions of the position.

Requirements

  • High school diploma.
  • Current Esthetician license from the Minnesota Board of Cosmetology.
  • At least two years of experience in a similar high-volume spa or health club operation.
  • Valid work authorization for the United States.
  • Ability to meet all essential functions of this physically demanding position.

Nice To Haves

  • Advanced Practice Esthetician license preferred.
  • Experience in a hospitality or hotel environment preferred.
  • Retail sales experience preferred.

Responsibilities

  • Demonstrate knowledge of treatment protocols, waxing, and skin assessments.
  • Set up and maintain the Spa, including refreshments in pre-treatment and treatment areas.
  • Handle guest interactions with hospitality and professionalism, accommodate special requests when possible, resolve complaints, and assist with inquiries about Spa services.
  • Assist guests with appointments related to Spa services.
  • Maintain adequate supplies and amenities in treatment rooms and lounges and ensure their presentation is immaculate.
  • Keep treatment rooms fully stocked with linen and supplies.
  • Maintain clean work areas in the Spa Dispensary and Staff Room.
  • Use reservation systems, maintenance records, and the Guest Experience database to communicate and support guest satisfaction.
  • Follow Four Seasons standards and treatment sequences of service.
  • Prepare, operate, and clean or sanitize equipment in treatment rooms and Spa areas.
  • Follow daily and opening/closing checklists, ensuring treatment rooms are maintained, stocked, clean, and presented to a high standard, and equipment is in good repair.
  • Work harmoniously and professionally with co-workers and supervisors.

Benefits

  • Competitive compensation of $18.30 per hour plus tips.
  • Comprehensive health and vision insurance for full-time employees only.
  • Discovery nights at Four Seasons properties around the globe.
  • Holiday and vacation pay for full-time employees only.
  • Daily meals inspired by award-winning chefs.
  • Complimentary uniforms and uniform care.
  • Sick pay.
  • Disability coverage and life insurance for full-time employees only.
  • Parking discounts.
  • Staff lounge and cafeteria space with a city view.
  • Up to eight weeks of parental leave pay for full-time employees only.
  • Pet insurance.
  • 401(k) retirement plan.
  • Discounted accommodations at Four Seasons properties worldwide.
  • Dental coverage available at a discounted rate for full-time employees only.
  • Career development and advancement opportunities.
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