Esthetician (On-Call)

Four Seasons•Minneapolis, MN

1d•Onsite

About The Position

Four Seasons Hotel Minneapolis is seeking an on-call Esthetician to provide spa treatments and support the operation and presentation of the Spa. The role requires knowledge of treatment protocols, waxing, and skin assessments, along with a high standard of guest service and professionalism. The position is physical and requires candidates to meet all essential functions of the role. The Esthetician prepares, maintains, and cleans treatment rooms and Spa areas; keeps supplies, linens, refreshments, and amenities stocked and presented impeccably; and uses reservation, maintenance, and guest-experience systems to support communication and guest satisfaction. The role follows Four Seasons service standards and treatment sequences, maintains equipment, completes daily and opening/closing checklists, and works harmoniously with co-workers and supervisors.

Requirements

High school diploma.
Current Esthetician license from the Minnesota Board of Cosmetology.
Minimum two years of experience in a similar high-volume spa or health club operation.

Nice To Haves

Advanced Practice license preferred.
Experience in a hospitality or hotel environment preferred.
Retail sales experience preferred.

Responsibilities

Demonstrate strong knowledge of treatment protocols, waxing, and skin assessments.
Set up and maintain the Spa, including refreshments in pre-treatment and treatment areas.
Handle guest interactions with hospitality and professionalism, accommodate special requests when possible, resolve complaints, and assist with inquiries about Spa services.
Escort guests to appointments related to Spa services.
Keep guest supplies and amenities adequately stocked in treatment rooms and lounges, with immaculate presentation.
Keep treatment rooms stocked with linen and supplies.
Maintain clean work areas in the Spa Dispensary and Staff Room.
Use reservation systems, maintenance records, and the Guest Experience database to communicate and support guest satisfaction.
Follow Four Seasons standards and treatment sequences of service.
Prepare, operate, and clean or sanitize equipment in treatment rooms and Spa areas.
Complete daily and opening/closing checklists and ensure treatment areas are maintained, stocked, clean, and that equipment is in good repair.
Work harmoniously and professionally with co-workers and supervisors.

Benefits

Competitive compensation: $18.30 per hour plus tips.
Comprehensive health and vision insurance (available to full-time employees only).
Discovery nights at Four Seasons properties around the globe.
Holiday and vacation pay (available to full-time employees only).
Daily meals inspired by award-winning chefs.
Complimentary uniforms and uniform care.
Sick pay.
Disability coverage and life insurance (available to full-time employees only; not available to on-call employees).
Career development and advancement opportunities.
Parking discounts.
Staff lounge and cafeteria space with city view.
Up to eight weeks of parental leave pay (available to full-time employees only).
Pet insurance.
401(k) retirement plan.
Discounted accommodations at Four Seasons properties worldwide.
Dental coverage at a discounted rate (available to full-time employees only; not available to on-call employees).