Esthetician

Arch Amenities Group•Racine, WI

About The Position

The Esthetician provides cosmetic procedures including facials, waxing, and body treatments. The role delivers services that meet established guidelines and guest expectations, customizing treatments to current skin conditions and performing services within the scope of current licensure. The Esthetician assesses contraindications, observes universal precautions, and attends to guests throughout each service. The position also involves maintaining detailed knowledge of spa services and products, explaining product ingredients and benefits, answering guest questions, recommending products for home use, and suggesting other beneficial treatments. The Esthetician keeps equipment and work areas clean, maintains client cards and treatment notes when appropriate, completes side work, informs management of product needs, and attends scheduled meetings and professional training. The role works an assigned schedule and may require availability when the facility is open, including nights, weekends, and holidays.

Requirements

High school diploma or GED.
Valid state esthetics license or other credentials required by the state.
Previous esthetic experience.
Customer service experience, preferably in a spa.
Ability to build rapport with guests and explain treatments and services.
Excellent customer service skills and work ethic.
Ability to work efficiently, stay organized, and handle a variety of duties simultaneously.
Energetic, enthusiastic, and motivational demeanor.
Professional manner, discretion, and appearance.
Good verbal and written communication skills.
Strong team-player skills.
Comfort with making product recommendations.
Ability to perform the position’s physical demands, including standing, walking, balancing, kneeling, crouching, reaching, pushing, pulling, lifting, fingering, grasping, repetitive motions, and using tactile, visual, and hearing abilities.
Ability to lift and/or move up to 25 pounds occasionally; the description also identifies carrying or lifting 50 pounds or less as an essential function.

Responsibilities

Maintain Arch Amenities Group service, brand, and operational standards and follow company policies.
Perform facials, waxing, and body services according to established service guidelines and current licensure.
Customize treatments based on guests’ current skin conditions and assess contraindications that may prevent a service.
Meet guests’ needs throughout services and use universal precautions.
Clean and disinfect equipment daily and keep work areas clean and set according to procedures.
Maintain knowledge of spa services and products, explain product ingredients and benefits, answer guest questions, recommend products for home use, and suggest other spa treatments.
Begin and end treatments on time and work the assigned schedule, arriving and departing on time.
Inform the Spa Director or other management personnel about product needs.
Create and maintain client cards and treatment notes when appropriate.
Complete assigned side work and attend scheduled meetings and professional training.
Report incidents or accidents to a member of the management team.
Perform other duties as assigned.