Esthetician

Arch Amenities Group•Dillard, GA

18d

About The Position

The Esthetician provides cosmetic services, including facials, waxing, and body treatments, in accordance with service guidelines, current licensure, guest expectations, and Arch Amenities Group standards. The Esthetician customizes treatments to guests’ current skin conditions, assesses contraindications, and prioritizes guest needs throughout each service. The role also includes explaining products and treatments, recommending products for home use, and suggesting other spa services. The Esthetician maintains product knowledge, cleans and disinfects equipment, prepares and keeps work areas clean, documents client information and treatment notes when appropriate, and completes assigned side work. The position requires working the assigned schedule, attending meetings and professional training, reporting incidents or accidents, and supporting other duties as assigned. Availability may be needed when the facility is open, including nights, weekends, and holidays.

Requirements

High school diploma or GED.
Valid state esthetics license or other credentials required by the state.
Previous esthetic experience.
Customer service experience, preferably in a spa.
Ability to build rapport with guests and explain treatments and services.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic, and motivational demeanor.
Professional manner, discretion, and appearance.
Good verbal and written communication skills.
Strong team player.
Comfort with making product recommendations.
Availability when the facility is open, potentially including nights, weekends, and holidays.
Ability to perform the position’s essential functions, including the listed physical activities and handling tools and equipment.

Responsibilities

Provide facials, waxing, and body services in accordance with established service guidelines and guest expectations.
Customize treatments based on guests’ current skin conditions and perform menu services within current licensure.
Assess guest contraindications that may prevent a service from taking place.
Meet guest needs throughout services and follow universal precautions.
Maintain knowledge of spa services and product ingredients, explain product benefits, answer guest questions, recommend home-use products, and suggest other spa treatments.
Begin and end treatments on time and work the assigned schedule, arriving and departing on time.
Clean and disinfect equipment daily and ensure work areas are clean and set according to procedures.
Inform the Spa Director or other management personnel about product needs.
Create and maintain client cards and treatment notes when appropriate.
Complete assigned side work and attend scheduled meetings and professional training.
Report incidents or accidents to a member of the management team.
Maintain Arch Amenities Group standards, policies, values, and brand standards.
Perform other duties as assigned.