H6260 SPA ESTHETICIAN

Inn of the Mountain Gods Resort and CasinoMescalero, NM
Onsite

About The Position

The Spa Esthetician provides professional skincare treatments and exceptional guest service in a luxury resort spa environment. This position is responsible for performing facials, body treatments, waxing services, and skincare consultations while maintaining the highest standards of sanitation, safety, and hospitality. The Spa Esthetician promotes spa services and products, ensuring an outstanding guest experience that supports the resort's commitment to excellence.

Requirements

  • Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm.
  • Approaches all activities with enthusiasm and encourages enthusiasm from others.
  • Chooses a positive approach in all situations.
  • Treats others with respect in all situations.
  • Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
  • Esthetician must acquire current N.M State Licenses
  • 2+ years' experience In spa services
  • Excellent communication and customer services skills
  • Friendly and Professional demeanor
  • Able and willing to work flexible schedule
  • High School Diploma or General Education Diploma (GED)
  • Must have a proven record of dependability of performance

Nice To Haves

  • Proficiency with skin care products application services and waxing highly desirable

Responsibilities

  • Perform professional facial treatments, body treatments, exfoliation services, and waxing services in accordance with spa protocols.
  • Evaluate guests' skin conditions and recommend appropriate treatments and home-care products.
  • Educate guests regarding skincare regimens, wellness practices, and product usage.
  • Maintain detailed treatment records and document guest preferences and service history.
  • Prepare treatment rooms before and after each service, ensuring cleanliness and proper set-up.
  • Sanitize equipment, tools, and treatment areas according to state and resort health regulations.
  • Promote retail products and spa services to enhance the guest experience.
  • Assist with inventory management and notify management of supply needs.
  • Maintain knowledge of all resort amenities, services, promotions, and events.
  • Respond promptly and professionally to guest questions, concerns, and requests.
  • Participate in training programs and continuing education opportunities.
  • Adhere to all resort policies, procedures, departmental standards, and safety regulations.
  • Maintain guest confidentiality and professionalism at all times.
  • Perform other duties as assigned.
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