Esthetician

Highgate Hotels•Ketchum, ID
•Onsite

About The Position

The Esthetician represents the spa’s commitment to exceptional skincare and holistic wellness. The role delivers expertly tailored facial and body treatments using knowledge of skin health, premium product lines, and luxury-level guest service, ensuring personalized care, relaxation, and restorative results. The Esthetician performs advanced skincare services, evaluates guests’ skin and treatment goals, and offers guidance on homecare and products. The role also maintains treatment rooms and sanitation standards, records guest information in spa software, contributes to retail goals, and collaborates with spa colleagues to provide a seamless guest experience. The position may support spa events, promotions, VIP experiences, and seasonal treatments.

Requirements

  • Valid state Esthetician license and adherence to applicable regulatory standards.
  • Proficiency with advanced skincare modalities such as microdermabrasion, LED light therapy, microcurrent, peels, and lymphatic techniques.
  • Strong knowledge of premium skincare ingredients, formulations, and treatment benefits.
  • Exceptional communication, presentation, and guest-service skills.
  • Flexible availability, including evenings, weekends, and holidays.
  • Polished appearance and elevated professional demeanor.
  • Warm, intuitive, and guest-focused energy.
  • Passion for skincare, wellness, and ongoing learning.
  • Strong attention to detail and ability to create a serene, nurturing environment.
  • Discretion, emotional intelligence, and respect for guest privacy.

Nice To Haves

  • 1–2 years of experience in a luxury spa, high-end beauty environment, or five-star resort is preferred.

Responsibilities

  • Perform advanced facial treatments, including cleansing, exfoliation, extractions, hydration therapies, anti-aging treatments, LED, microcurrent, and specialty enhancements, according to spa protocols.
  • Conduct detailed skin analyses and customize treatments to guest concerns, skin type, lifestyle, and goals.
  • Deliver services with refined technique, gentle touch, and professionalism aligned with luxury standards.
  • Advise guests on skincare routines, product use, and aftercare to support long-term skin health.
  • Maintain knowledge of spa services, facial protocols, machines and technology, and premium skincare lines.
  • Prepare and maintain pristine, well-stocked treatment rooms that meet cleanliness and ambiance standards.
  • Follow sanitation, health, and safety procedures.
  • Accurately document guest preferences, service notes, and contraindications in spa software systems.
  • Educate guests about skincare products and recommend personalized homecare regimens.
  • Meet or exceed individual and team retail goals through knowledgeable recommendations.
  • Participate in product knowledge sessions, brand training, and ongoing education.
  • Collaborate with spa coordinators, massage therapists, and management to support a seamless guest journey.
  • Support colleagues and contribute to a positive, professional, guest-focused team culture.
  • Assist with spa events, promotions, VIP experiences, and seasonal treatment offerings as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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