Estero Esthetician Store Manager

The Only Facial•Estero, FL

just now•Onsite

About The Position

The Only Facial is seeking a licensed esthetician who loves leading a team and creating exceptional client experiences for a Store Manager role. This position involves overseeing operations, guiding staff, and maintaining a welcoming and relaxing spa environment.

Requirements

Licensed Esthetician (required)
Proficiency in Boulevard management software and Microsoft Office Suite
Comprehensive understanding of the esthetician role and service standards
Ability to work flexible hours, including evenings and weekends

Nice To Haves

Prior leadership experience, ideally within a spa, wellness, or service-based environment preferred
Demonstrated leadership and strong interpersonal skills
Excellent organizational abilities with a proven capacity to manage multiple priorities effectively

Responsibilities

Oversee daily spa operations, including scheduling, inventory management, and maintaining a clean, welcoming environment.
Ensure all services are delivered with consistency, quality, and exceptional client care.
Develop and implement operational policies and procedures that support growth and efficiency.
Recruit, onboard, and support spa team members.
Conduct performance evaluations and provide ongoing coaching and development.
Foster a positive, collaborative team culture where growth is encouraged.
Lead by example in delivering outstanding customer service.
Address client questions, feedback, and concerns with professionalism and care.
Develop and enhance loyalty programs to build long-term client relationships.
Review performance metrics and financial reports to monitor progress and identify opportunities.
Manage inventory and maintain supply budgets to optimize efficiency.
Partner with the owner to develop strategies that attract new clients and retain existing ones.
Support social media efforts and brand visibility initiatives.
Build relationships with local businesses for cross-promotional opportunities.