Essentials Market Program Coordinator

Blue Star Families•New York, NY

5h•Remote

About The Position

The Essentials Market Program Coordinator is a cornerstone of the Blue Star Families Essentials Market at Fort Wadsworth, Staten Island, NY and a key collaborator with the NY Chapter team — part planner, part community ambassador, part volunteer coordinator, and part operational executor. Although this role is remote with mostly home office duties, it’s far from behind-the-desk work and requires in person responsibilities every Wednesday at the Essentials Market. You’ll be out in the community each week, and it requires frequent in-person engagement, robust physical activity, and strong connections with the local military community. You will live in the community you serve and spend your time building relationships, managing the Essentials Market, and ensuring that every event and initiative delivers a meaningful impact for military families. Reporting to the Executive Director, the Essentials Market Program Coordinator supports the daily operations, logistics, volunteer coordination, and administrative functions of the Essentials Market to ensure efficient program delivery and a positive member experience. The Program Coordinator must reside in the local community the Chapter serves, and perform additional programming in neighboring areas with high concentrations of military families.

Requirements

0-2 years in program, event, or community management
Independent self-starter with excellent interpersonal and communication skills
Knowledge of military family life and sensitivity to their needs
Proven experience in volunteer recruitment, management, and stewardship
Comfortable with public speaking, media interactions, and community outreach
Highly detail-oriented, organized, and able to manage multiple priorities
Local travel requirements required outside of your home office will be up to 20% or less depending on business needs.
Ability to repeatedly transport, lift and carry supplies and equipment up to 50 lbs.
May be required to work nights, weekends, and holidays as necessary to carry out key job functions

Nice To Haves

Prior experience working in or managing a food pantry, food assistance program or related work a plus
Familiarity with CRM systems, particularly Salesforce
Experience with membership-driven or nonprofit organizations
Ability to assess and improve programs, processes, and operational efficiency
NY State Certified Food Safety Training a plus

Responsibilities

Continuously improve Essentials Market program and processes to deliver an exceptional membership experience at every touchpoint.
With support from the Program Director and Executive Director, support the planning and execution of occasional Essentials Market pop-up events within the NYC Metro Area.
Coordinate day-to-day market operations, including facility organization, patron/vendor communication, and operational readiness.
Maintain inventory management and food safety practices, including stock rotation, expiration monitoring, and storage oversight.
Recruit, train, schedule, and support volunteers while tracking participation and compliance requirements.
Coordinate deliveries, donation pickups, product sorting, and distribution activities.
Support administrative functions including reporting, financial reconciliation, gift-in-kind tracking, and donor/grant support activities.
Assist with emergency response and contingency planning related to facility or operational disruptions.
Build and maintain positive relationships with military leadership, partners, vendors, volunteers, and community stakeholders.
Identify opportunities for operational improvement and support occasional Essentials Market events and outreach activities.