Esd Program Specialist 2

State of Nevada•Reno, NV

1d•Onsite

About The Position

The Nevada Department of Employment, Training, and Rehabilitation (DETR) is hiring for an ESD Program Specialist 2 in Reno, NV. This position falls under the ESD Contracts Unit and will be located in the Reno EmployNV Career Hub. The incumbent participates in statewide program development, interpretation of Federal and State laws and regulations, contract development and management, budgeting, quality assurance, program and fiscal compliance, as well as works closely with the Department's Financial Management section to ensure assigned program expenditures are allowable costs and are within the approved/modified budget. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The ideal candidate will type at least 40 words per minute, have intermediate to advanced skill level in MS office Suite (Word, Excel, PowerPoint, etc.), excellent management of budgetary and program documentation and retention. The candidate must also have excellent skills in editing, proofreading, and have experience in PDF document remediation. Employment Security Division (ESD) Program Specialists are typically located in a central administrative program staff support section and participate in statewide program development; interpretation of federal and State laws and regulations; program planning, budgeting, and quality assurance; procedure development and evaluation; and training development and presentation for a variety of ESD programs related to unemployment insurance benefits, employer unemployment tax contributions, and workforce investment services. Incumbents may be assigned to one specialized program area or may work in a combination of programs. Incumbents at this level perform the full range of duties described above and plan, develop, support implementation, and monitor comprehensive, complex programs and grants for the division and are responsible for interpreting the broad and sometimes ambiguous statutes and regulations that govern an assigned program area. This level is distinguished from lower level positions by greater responsibility for comprehensive complex programs and grants; independence in interpreting statutes and regulations and conducting on-site evaluations of grantees. Based on knowledge of ESD programs and services, conduct on-site evaluations of grantees which may include operations, management practices, and/or program and financial records; identify problem areas, summarize findings in written and quantitative reports, and develop recommendations for corrective action; may participate in the development and maintenance of computerized systems to support program operations. Independently apply recognized professional practices and methods in designing program budgets, evaluating compliance and financial records to identify problems, developing training and supporting implementation of solutions, making decisions regarding day-to-day program administration activities, and monitoring and assessing the effectiveness and efficiency of program operations and personnel. Plan, facilitate and perform annual statewide on-site evaluation and technical assistance trips to local offices and operations centers; report findings and make recommendations; write corrective action plans when needed and follow up as required.

Requirements

Bachelor's degree from an accredited college or university in business administration, public administration, social sciences or related field and two years of professional experience in planning, coordinating or administering a program which included interpretation of laws and regulations; development of program policy and procedures; development and implementation of program performance standards and objectives for providing services; applying complex laws and regulations; writing business correspondence, documenting findings and preparing summary reports or recommendations; and analyzing organizational and administrative programs, policies and procedures to evaluate compliance and make recommendations for revision
OR graduation from high school or equivalent education and four years of professional experience as described above
OR one year of experience as an ESD Program Specialist I in Nevada State service
OR an equivalent combination of education and experience as described above
Type at least 40 words per minute
Intermediate to advanced skill level in MS office Suite (Word, Excel, PowerPoint, etc.)
Excellent management of budgetary and program documentation and retention
Excellent skills in editing, proofreading
Experience in PDF document remediation
Working knowledge of: processes, practices, methods and techniques associated with the operation of an assigned program; guidelines and policies pertinent to the program assignment; State and federal laws, regulations, policies, and procedures pertinent to the program assignment; federal workload standards governing quality, quantity and timeliness for assigned programs; computer program applications and application automated information screens, codes, formats and key entry sequences related to the assigned program; and computer technologies sufficient to develop automated training modules.
General knowledge of: principles and practices of budget development; principles and practices for the development and presentation of training classes; quantitative methods and techniques; accepted practices and methods used in designing program reviews and evaluations; information system planning; automated information systems logic and its application to the program assigned; designing instruments for gathering data; data systems concepts including general database, system security, data communication, and multiple platform strengths and weaknesses.
Ability to: read, understand, interpret and explain State and federal laws, regulations and procedures to staff and the public; identify and understand the needs of internal staff and program clientele and coordinate resources to meet those needs; analyze and compare procedures to prescribed standards and identify differences and similarities; conduct formal training sessions and oral presentations; analyze and research training needs, evaluate training modules, and develop appropriate training curriculum, materials and methods; evaluate work samples using established tools and methodology; update automated program documentation and recommend system work requests; interact with various levels of management on an agency-wide basis to resolve problems and make program recommendations; analyze organizational and administrative programs, policies and procedures, prepare plans for revision, and make recommendations; negotiate and exchange ideas, information and opinions with others to formulate policies and procedures and reach consensus; troubleshoot computer operating problems.
Skill in: analyzing information, problems or practices to identify relevant concerns, identify patterns, tendencies, and relationships, and formulate logical conclusions.

Nice To Haves

Experience as Certified Contract Management (CCM) is preferred or must be obtained within the first 6 months of being hired in this position.

Responsibilities

Participate in planning and developing ESD programs that provide mandated services and comply with State and federal laws and regulations; conduct needs assessments; research and evaluate existing programs; calculate financial and operational impact to the agency; prepare reports and recommendations for management; apply for grants and develop program plans.
Apply knowledge of computer technologies within a single application or program area; develop automated training modules; troubleshoot operating problems; prepare specialized promotional materials; and develop databases.
Develop and revise program documentation to include State plans, policy manuals, procedures, forms, and contracts to ensure programs are implemented in accordance with established goals and objectives and in compliance with State and federal laws and regulations; gather and document input from program personnel and other interested parties; coordinate new or revised processes between affected units; acquire agency and regulatory approval as needed.
Monitor program quality and compliance to ensure programs are operating effectively, efficiently and in compliance with applicable laws and regulations; evaluate work samples for required quality assurance reviews using established tools and methodology; develop, monitor and validate management information reports to ensure reliability of computer programming; conduct on-site reviews of agency program operations, management practices, and program and financial records; identify problem areas, summarize findings in written and statistical reports, and develop recommendations for corrective action.
Provide technical assistance and guidance to management and staff providing client services in assigned program area; respond to inquiries and requests for information from agency management and personnel, other government agencies, community representatives, government officials, and the general public; provide policy clarification and statistical information; complete surveys from outside agencies; resolve complaints; and draft correspondence for managers, administrators and officials.
Plan and conduct studies to provide administration with needed information; design instruments for gathering data; examine and review existing programs; compile and analyze data; prepare comprehensive reports and develop recommendations.
Assist in monitoring program funds to ensure expenditures are appropriate and in accordance with goals and objectives; assess demands and estimate costs for services for assigned program clients; allocate funds to offices; analyze fiscal reports for compliance with budgetary limits and planned expenditures; monitor revenues and expenditures and notify appropriate manager if significant deviations occur.
Develop and implement training programs; analyze and research training needs; evaluate training models; develop appropriate training curriculum, materials and methods; establish training schedules; conduct training sessions; evaluate and update curriculum as required.
Develop working relationships with other state, federal, county and city agencies and service delivery organizations; ensure assigned program policies and procedures integrate with established federal and State programs and regulations; coordinate activities to optimize efficient client services.
Perform related duties as assigned.