Escrow Officer

First American • Philadelphia, PA

7d

About The Position

First American is seeking an Escrow Officer for its New Jersey team. The role is in a dynamic, fast-paced, customer-service-focused setting and involves handling real estate transactions from account setup through settlement. The Escrow Officer establishes escrow accounts, manages funds, processes closing documents, and completes settlements according to company policies and procedures. The position serves as a neutral liaison among transaction parties and helps make home ownership possible. The position is ideally based at a listed branch in Philadelphia, Pennsylvania, or Sewell, New Jersey; other New Jersey branch locations may be considered.

Requirements

• Experience handling escrow transactions as an escrow officer.
• Excellent verbal and written communication skills with internal teams and external customers; comfort using different communication methods to meet customer needs.
• Strong decision-making, problem-solving, organizational, and multitasking skills; attention to detail and ability to navigate internal and external resources to resolve issues.
• Ability to work as part of a team to exceed customer expectations.
• Openness to new technology and proprietary programs, with ability to adapt to new workflows and software applications.
• Knowledge of the MS Office suite.
• Valid licensing or certification as required by applicable state.
• High school diploma or equivalent.

Nice To Haves

• New Jersey or Pennsylvania experience is preferred.

Responsibilities

• Complete real estate escrow transactions by determining requirements.
• Act as a neutral liaison between parties to a file, follow company policy, and monitor and mitigate company risk.
• Ensure funds are properly accounted for and disbursed according to contract terms and company policy.
• Prepare regular escrow account status reports for transaction parties.
• Examine property titles, mortgages, and trust deed documents.
• Prepare legal documents for closing a sale.
• Complete closings by recording and filing documents and preparing and distributing final closing statements and title.
• Guide and support future talent learning the business.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Paid sick leave
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED