Escrow Officer - Quality Choice Title - Pickerington, OH

Anywhere•Pickerington, OH

13d•Onsite

About The Position

As an escrow officer, you are the key to home ownership and the human link between our process and people. You will be responsible for reviewing contracts, ensuring all associated paperwork is completed efficiently and accurately, and working with agents and their clients to keep the process moving forward. This includes verifying that titles are clean, taxes are paid, and loans are funded. Your role culminates in assuring that no funds or property will change hands until all terms have been carried to completion.

Requirements

High school diploma or equivalent.
Two to three years of escrow experience, including both front- and back-end experience. Assistant or processor level experience is acceptable for those looking to move into an Officer role.
Technical knowledge of the closing process.
Proficiency with Microsoft Office suite.
Strong written and verbal communication skills to keep agents, buyers, sellers, and all other parties up to date with the process and work with them to resolve issues.
Maintain a positive, can-do attitude.
Ability to identify potential issues, know how to fix them, and avoid unnecessary delays.
Stay on top of changing rules and regulations.
Ability to recognize and adapt to an agent’s or homebuyer’s personality and mood.
Highly organized and able to work a large number of contracts with numerous agents, buyers, and sellers simultaneously under deadline pressure.

Nice To Haves

One year of escrow closing experience.
Notary public and escrow officer licenses.
An existing client base that will follow them to the company.

Responsibilities

Manage the intricacies of the contract from beginning to end, ensuring that it is closed in a timely, efficient, and error-free manner.
Verify all paperwork is complete so that escrow closes on time and correctly.
Work with lenders and underwriters to ensure that all necessary steps are taken to fund and complete transactions.
Establish and maintain relationships with essential industry players – agents, attorneys, lenders, surveyors, and government agencies – to smoothly manage transactions.
Reach out to new agents, earn their confidence and trust, and create opportunities to market the business; retain agents by providing them with white-glove service.
Train escrow assistants, delegate tasks, audit work, answer questions, and provide direction.
Be present at closing and make it a positive, memorable experience for agents and buyers.