About The Position

As an escrow officer, you are the key to home ownership and the human link between our process and people. You will be involved from the beginning, reviewing contracts and following instructions, to the middle, ensuring all associated paperwork is completed efficiently and accurately. You will work with agents and their clients to keep the process moving forward, verifying that titles are clean, taxes are paid, and loans are funded. Finally, you will be present at the end to assure that no funds or property will change hands until all terms have been carried to completion.

Requirements

  • High school diploma or equivalent.
  • Two to three years of escrow experience, including both front- and back-end experience.
  • Notary public and escrow officer licenses.
  • Technical knowledge of the closing process.
  • Proficiency with Microsoft Office suite.
  • Strong written and verbal communication skills to keep all parties updated and resolve issues.

Nice To Haves

  • One year of escrow closing experience.
  • An existing client base that will follow them to the company.

Responsibilities

  • Reviewing contracts and following instructions from beginning to end, ensuring timely, efficient, and error-free closing.
  • Verifying all paperwork is complete for timely and correct escrow closing.
  • Working with lenders and underwriters to ensure all details are handled for funding and completing transactions.
  • Establishing and maintaining relationships with industry players such as agents, attorneys, lenders, surveyors, and government agencies to smoothly manage transactions.
  • Reaching out to new agents, earning their confidence and trust, and creating opportunities to market the business; retaining agents by providing white-glove service.
  • Training escrow assistants by delegating, auditing work, answering questions, and giving direction.
  • Being present at closing and making it a positive, memorable experience for agents and buyers.

Benefits

  • Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
  • 401(k) savings plan with company match
  • Paid Time Off to Include Holidays, Vacation Time, and Sick Time
  • Paid Family & Paternity Leave
  • Life Insurance
  • Business Travel Accident Insurance
  • Access to LinkedIn Learning
  • Employee Referral Program
  • Adoption Assistance Program
  • Employee Assistance Program
  • Health and Wellness Program and Incentives
  • Employee Discounts
  • Employee Resource Groups
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