Escrow Administration / Servicing Administration Support

SERVION INC•New Brighton, MN

20h•$21 - $24

About The Position

Extensive administrative work involved in operations of the Escrow operations of the Servicing Department. Coordination of various functions of insurance loss draft claims, private mortgage insurance termination/cancellation, initiation and removal of escrow accounts and investor guidelines. Specialists’ work is involved in servicing the mortgage loans and providing direct member service to the borrowers. Primary contacts include borrowers, agents, investors and vendors.

Requirements

Thorough knowledge of first mortgage real estate lending practices, including federal regulatory requirements, state regulations, agency and Credit Union requirements.
Familiarity with AllRegs.
Basic MS Office skills.
Proficient with mortgage loan software.
Reporting, letter preparation, group presentation and other related communications skills.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Attend meetings or perform other assignments at locations outside the office, if necessary.
High School Diploma, GED or Equivalent.
Entry Level 1-3 years in mortgage industry; Senior – Level II 3-5 years in the mortgage industry.

Nice To Haves

Experience with Loss Drafts
Experience with Escrows
Experience with Private Mortgage Insurance/Mortgage Insurance

Responsibilities

Know and understand investor/insurer guidelines specifically FHA, FNMA, GNMA, FHLMC, VA, FHLB, USDA.
Report to investors as required while maintaining all aspects of investor compliance.
Process Mortgage Insurance cancellations and terminations strictly adhering to the Homeowners Protection Act and investor guidelines
Establish and remove escrow accounts per investor and CFPB guidelines
Process Loss Draft Claims
Perform all other servicing duties as requested or required.
Must be able to perform all responsibilities and functions listed for Level I with a high degree of independence
Responsible for the training of new and current Escrow Admin Specialists
Serve as a resource for other Escrow Admin Specialists regarding operations, policies or procedures.
Execute account resolution according to investor specifications.
Handle escalated insurance matters, includes researching and providing a resolution to the borrower of investor.
Must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted and work is accomplished, with no diminishment in work performance.
Perform related duties as required.