Escape Room Attendant

The Greenbrier Hotel•White Sulphur Springs, WV
•Onsite

About The Position

The Escape Room Attendant, also referred to as an Escape Room (game) Coordinator, is responsible for preparing and facilitating escape room experiences. This role involves presenting rules, creating a dramatic atmosphere, performing minor repairs, general cleaning, and assisting other departments during slow periods. Excellent communication skills are essential for interacting with both internal and external customers. The position requires flexibility in scheduling, including availability for shifts on holidays, weekends, weekdays, and evenings.

Requirements

  • Speaking in public to present the Escape Room rules and create a fun and dramatic atmosphere for our guests
  • Be alert and attentive
  • POS experience
  • Micros Concepts experience (our Activity Reservations software)
  • Microsoft Office experience
  • Some proficiency with common household repairs
  • Excellent communication skills dealing with internal and external customers
  • Be able to make minor repairs to parts that might become broken during the play of a game/session
  • Cleaning such as sweeping, mopping & dusting

Responsibilities

  • Assist with preparing the Escape Room and doing potential minor repairs
  • Provide instructions as needed and as scheduled
  • General cleaning of Escape Rooms and reception area
  • Flexibility and open to work other areas - May be called upon to assist other departments during slow periods
  • Speaking in public to present the Escape Room rules and create a fun and dramatic atmosphere for our guests
  • Be alert and attentive
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