ESC/HR Receptionist

Amarillo ISDAmarillo, TX
Onsite

About The Position

Positively impact the efficient operation of the District and contribute to efficient and effective flow of information and communication. Provide a wide range of clerical tasks and provide courteous assistance to all AISD employees, applicants, and the general public.

Requirements

  • High school diploma or equivalent
  • Typing test > 40 WPM required
  • Excellent communication skills (both verbal and written), time management and interpersonal skills
  • Working knowledge of data processing systems and applications
  • Excellent telephone skills and etiquette
  • Thorough knowledge of Microsoft Office Suite including Publisher and Excel
  • Proficient skills in typing, word processing, data entry, scanning and file maintenance
  • Ability to operate computer and other office machines
  • Ability to multi-task and prioritize
  • Ability to maintain a helpful, friendly demeanor while under pressure
  • Have appropriate clerical or secretarial experience as required by supervisor

Responsibilities

  • Serve as District and HR receptionist to the public, professional clientele, students and parents.
  • Receive and direct incoming calls for both Human Resources and the ESC, take reliable messages, and route to appropriate staff.
  • Greet visitors (e.g. public, parents, students, substitutes, vendors, etc.) respond to their inquiries and/or direct them to appropriate personnel in accordance with district policies and procedures regarding building security.
  • Monitor the safe and secure entrance to the ESC and admit entrance to the building upon identifying the purpose and/or notifying the appropriate department.
  • Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.
  • Provide excellent customer service by knowledge of AISD campuses/departments.
  • Operate a telephone switchboard to relay incoming calls.
  • Monitor visitor safe and secure access and direct visitors to the appropriate location.
  • Verify I-9 documentation for all newly hired employees.
  • Assist employees, applicants, or the general public by phone or in person.
  • Assist employees and applicants with completing applications and required paperwork.
  • Receive phone calls, applicants, appointments and drop-ins for personnel directors.
  • Assist in reviewing paraprofessional applications for required documents.
  • Assist current employees with questions regarding the resignation process.
  • Assist prospective employees with questions regarding the application and onboarding process.
  • Scan required onboarding documents and notify HR Specialist.
  • Receive all outgoing central office mail daily; meters postage on authorized material; get mail ready for Pre-Sort Service.
  • Maintain and safeguard central office postage meter and keeps an accurate accounting for all postage spent.
  • Issue badges to ESC personnel and substitute teachers.
  • Maintain confidentiality.
  • Follow district safety protocols and emergency procedures.
  • Ensure compliance with all local policies and state and federal statutes including the Educator Code of Ethics.
  • Perform such other tasks and accepts such other responsibilities as may be assigned
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