ERP Specialist

JMS Technical Solutions•Beltsville, MD

2h•Hybrid

About The Position

Our client in Beltsville, Maryland, is seeking a Dynamics 365 Business Delivery and Functional ERP Specialist to join their team! This is an hybrid/full-time/direct-hire position. We are seeking a functional ERP specialist with strong business-process experience to support and enhance our Microsoft Dynamics 365 Business Central platform. This role is focused on understanding how the business operates, partnering with teams across operations, finance, and supply chain, and ensuring the ERP system supports efficient, scalable processes. This is not a development role—we are looking for someone who can translate business needs into system solutions and drive adoption across the organization.

Requirements

5+ years of ERP functional experience (not development)
3+ years with Microsoft Dynamics 365 Business Central or NAV
Strong experience working directly with business stakeholders in operational environments
Proven ability to analyze and improve business processes
Experience gathering and documenting functional requirements
Functional Business process analysis and optimization
ERP configuration (not coding)
Understanding of financial and operational workflows
Delivery Workshop facilitation with business teams
Requirements gathering and documentation
Stakeholder communication across technical and non-technical groups
Ability to translate business needs into system solutions
Strong communication with non-technical stakeholders
Practical, process-oriented problem solving
Applicants must be authorized to work in the U.S.

Nice To Haves

Experience in manufacturing, print, logistics, or fulfillment environments
Experience supporting ERP implementations or major business system changes
Comfortable working cross-functionally with operations-heavy teams

Responsibilities

Act as the primary ERP partner to business teams across Finance, Operations, Production, and Customer Service
Lead discussions to understand business challenges and identify process improvements
Translate operational needs into clear functional requirements
Drive ERP adoption and support change management across departments
Configure and support Dynamics 365 Business Central to align with business processes
Maintain and prioritize the functional backlog of improvements
Identify opportunities to streamline workflows and increase efficiency
Support system enhancements and upgrades from a business perspective
Lead User Acceptance Testing (UAT) with business stakeholders
Develop and execute functional test scenarios
Ensure solutions meet real-world operational needs before deployment
Partner with technical teams to support integrations with warehouse, production, and reporting systems
Define business requirements for integrations (do not build them)
Validate that integrations meet operational needs