ERP Specialist

Town of Warrenton•Warrenton, VA

1d•Onsite

About The Position

The Tyler Munis ERP Specialist is responsible for the technical administration, security, data integrity, and ongoing maintenance of the Town’s Tyler Munis enterprise resource planning (ERP) system. This position ensures the system is reliable, secure, and properly configured to support Town operations. The ERP Specialist duties and responsibilities include but are not limited to: Level is dependent on employee meeting experience requirements. ERP System Administration & Data Management. Administers and maintains the Town’s Tyler Munis ERP system, including system configuration, security roles, and user access. Maintains data integrity, consistency, and accuracy across all Munis modules. Monitors system performance and assists with software upgrades, patches, and new releases. Maintains technical documentation related to system configuration, security roles, and administrative procedures. Supports disaster recovery, backup verification, and business continuity activities related to the Munis system. Serves as the technical administrator for the ERP system; business process ownership and detailed functional configuration within individual modules remain the responsibility of the respective departments. User Access, Security, and Technical Support. Serves as the primary technical point of contact for Munis system administration and vendor support. Creates and maintains user accounts, permissions, and security controls in accordance with Town policies. Troubleshoot system, access, and data-related issues and coordinates resolution with the ERP vendor and internal IT staff. Data, Reporting, and Integration Support. Supports data imports, exports, and reporting activities for departments. Assists with data validation and reconciliation as needed to support operational and reporting requirements. Additional IT, ERP, & Compliance Support: Provides support to the IT Department on related systems, projects, and initiatives as assigned by the Director of IT. Assists with the maintenance and troubleshooting of the ERP platform while ensuring all system configurations, user access controls, and data handling practices strictly adhere to compliance and security standards. This position will be required to complete a background CJIS certification to work on sensitive data.

Requirements

Associates or Bachelor’s degree in IT, IS, or related field
Minimum of two (2) years of working knowledge and experience with local government. ERP applications, preferably Munis; or an equivalent combination of education and experience. (Level I - Grade 9)
Minimum of five (5) years of working knowledge and experience with local government ERP applications, preferably Munis; or an equivalent combination of education and experience. (Level II - Grade 10)
Minimum of eight (8) years of working knowledge and experience with local government ERP applications, preferably Munis; or an equivalent combination of education and experience. (Level III - Grade 11)
Valid Virginia (VA) Driver's License - Must have upon hire. If relocating to VA, a valid VA drivers' license is required to be obtained within one (1) year from date of hire.
Knowledge of administering enterprise systems or ERP platforms.
Experience supporting Tyler Munis in a municipal or public sector environment.
Experience with database systems and data management concepts.
Knowledge of enterprise application security, user role management, and access controls.
Ability to manage system security and safeguard sensitive and confidential data.
Ability to effectively communicate and interact with supervisors, members of the general public, employees, Town Officials and others involved in performance of job duties; ability to assemble reports in a concise, clear and effective manner.
Ability to use independent judgement and work with little direct supervision.
Ability to operate a computer, and other office equipment needed to perform job duties, proficiency in various software, including Microsoft Office suite; and excellent interpersonal skills and ability to work in a team environment.
Must be able to lift up to 20 pounds.

Nice To Haves

CJIS certification

Responsibilities

Administers and maintains the Town’s Tyler Munis ERP system, including system configuration, security roles, and user access.
Maintains data integrity, consistency, and accuracy across all Munis modules.
Monitors system performance and assists with software upgrades, patches, and new releases.
Maintains technical documentation related to system configuration, security roles, and administrative procedures.
Supports disaster recovery, backup verification, and business continuity activities related to the Munis system.
Serves as the technical administrator for the ERP system; business process ownership and detailed functional configuration within individual modules remain the responsibility of the respective departments.
Serves as the primary technical point of contact for Munis system administration and vendor support.
Creates and maintains user accounts, permissions, and security controls in accordance with Town policies.
Troubleshoot system, access, and data-related issues and coordinates resolution with the ERP vendor and internal IT staff.
Supports data imports, exports, and reporting activities for departments.
Assists with data validation and reconciliation as needed to support operational and reporting requirements.
Provides support to the IT Department on related systems, projects, and initiatives as assigned by the Director of IT.
Assists with the maintenance and troubleshooting of the ERP platform while ensuring all system configurations, user access controls, and data handling practices strictly adhere to compliance and security standards.