ERP Sales Systems Manager (Oracle)

Feeser's Food Distributors•Harrisburg, PA

4d•Onsite

About The Position

The Sales Systems Manager is responsible for the configuration, administration, and ongoing support of enterprise systems that enable sales, pricing, ordering, and revenue processes. This onsite position is located in HARRISBURG, PA.

Requirements

Strong understanding of order-to-cash and revenue processes
Demonstrated ability to administer and configure enterprise sales systems
Strong troubleshooting skills across system configuration, data issues, and cross-system dependencies
Ability to analyze issues that span multiple systems and identify root cause
Knowledge of Agile practices including backlog management and iterative delivery
Knowledge of project management practices including requirements tracking, testing coordination, and release planning
Strong documentation, communication, and stakeholder coordination skills
Bachelor’s degree in Business, Logistics, Information Systems, or a related field
Five or more years of experience as a product owner or administrator of sales, revenue systems
Experience leading user acceptance testing, release validation, and end-user training
Experience working with integrated enterprise systems and third-party platforms

Nice To Haves

Hands-on experience with Oracle Fusion Order Management, Pricing, Sales, or Incentive Compensation a plus
Oracle Fusion Cloud Sales, Order Management, Pricing, Channel Revenue Management, and/or Incentive Compensation certifications a plus but not required

Responsibilities

Own and administer day-to-day operation of sales and revenue systems
Own and maintain system configuration for Oracle Fusion Cloud systems (Order Management, Oracle Fusion Pricing, Oracle Fusion Channel Revenue Management, Oracle Fusion Sales, and Oracle Fusion Incentive Compensation), online ordering, CRM, and other sales-related systems
Define, maintain, and enforce business rules for order capture, pricing, rebates, commissions, and customer eligibility
Independently troubleshoot functional, data, and configuration issues impacting sales and revenue workflows, including issues originating from upstream modules, integrations, extensions, or platform components
Diagnose and coordinate resolution of cross-module, integration, and data flow issues in partnership with the ERP Manager
Plan and conduct quarterly testing of enterprise resource planning releases impacting sales, pricing, ordering, rebates, and commissions
Lead user acceptance testing and formally approve sales-system-related changes prior to production deployment
Coordinate defect resolution, enhancements, and configuration changes related to sales systems
Train sales and revenue users on system functionality, enhancements, and process changes
Develop and maintain training materials, job aids, and standard operating procedures
Coordinate release-related communications and end-user training activities
Maintain system configuration documentation, test results, change history, and issue resolution records
Serve as the primary escalation point for sales and revenue system issues impacting operations or customers
Own the ongoing lifecycle of product capabilities, ensuring they remain effective, relevant, and aligned with business needs
Continuously evolve product features based on user feedback, data, and operational insights
Proactively identify and drive enhancements that improve usability, efficiency, and value
Maintain and refine the product roadmap to reflect both immediate needs and long-term capability growth
Ensure sustained adoption and optimization of delivered features across the organization
Drive incremental improvements through regular backlog grooming and prioritization
Monitor product performance and take action to address gaps or underperformance
Advance product capabilities to support changing business processes and strategic initiatives
Partner cross-functionally to identify opportunities for expansion, automation, and modernization
Ensure each release contributes to the progressive advancement of the product, not just maintenance
Identify technical and functional debt and incorporate remediation into the product plan
Champion continuous iteration, ensuring the product does not stagnate after initial delivery
Align ongoing product development with measurable business outcomes and ROI
Evaluate emerging tools, integrations, and features to strengthen the product over time
Act as the long-term steward of the product, responsible for its growth, relevance, and success