ERP Functional Application Manager - INFORMATION TECHNOLOGY

Sedgwick County•Wichita, KS

2d•$85,384 - $127,920

About The Position

The ERP Functional Application Manager is a working manager and member of the ERP Leadership Team responsible for leading ERP Business Analysts and ensuring the County's ERP applications effectively support County operations. The position manages the functional application portfolio, including day-to-day support, issue and request intake and prioritization, requirements gathering, business process and system analysis, solution design, configuration, testing, documentation, and delivery of enhancements and projects. The manager works closely with County departments, IT teams, vendors, and leadership to develop and maintain functional roadmaps; improve business processes, data quality, and system reliability; oversee vendors and participate in ERP-related procurement activities; and manage application releases, upgrades, integrations, change control, and operational support processes. The role includes hands-on functional configuration and ERP operational work, as well as staff direction, coaching, performance management, and technical leadership for assigned Business Analysts.

Requirements

Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Information Systems, or a related field from an accredited college or university.
Five years of progressively responsible experience in information technology, ERP applications, business systems analysis, or a related field.
Two years of supervisory experience.
Two years of hands-on SAP functional configuration experience in SAP ECC, S/4HANA, Ariba, and/or SuccessFactors.

Nice To Haves

Experience supporting or improving Finance, Procurement, and/or Human Resources business processes in an enterprise environment.
Experience leading ERP application enhancements, upgrades, integrations, vendor services, or cross-functional technology projects.
Experience with public-sector operations, procurement processes, or government financial and human resources practices.
SAP configuration-related certification.

Responsibilities

Direct, develop, and supervise ERP Business Analysts supporting County ERP applications and business processes.
Establish team priorities, standards, and quality controls for analysis, configuration, testing, and documentation.
Provide functional leadership, staff development, and communication regarding priorities, risks, resource needs, and outcomes.
Oversee day-to-day ERP support, including request intake, prioritization, issue resolution, escalation, and customer communication.
Manage application configuration, testing, change control, releases, and upgrades.
Monitor support performance, maintain documentation, and drive continuous service improvement.
Partner with departments to gather requirements, analyze business needs, and develop practical ERP solutions.
Lead functional activities for ERP enhancements, upgrades, integrations, and implementations.
Develop ERP roadmaps; manage vendor services, project deliverables, procurements, and knowledge transfer.