0000003986.ERP BUSINESS SYSTEM ANALYST SR.ERP TRANSFORMATION OFFICE
About The Position
Responsible for analyzing business systems, processes and technology to ensure resources are maximized to fully meet the departmental and organizational needs of the county. Requires strategic design and mapping of business user stories and solutions to system/technical requirements. Responsible for creating/documenting process maps and writing technical specifications for new solutions including custom development and system integrations. Provides best practice recommendations for software and process solutions. Determines training needs, develops curriculums and hosts training sessions. Collaborates with IT staff and leadership in all phases of the Software Delivery Life Cycle (SDLC) and provides documentation deliverables as required. In addition, this role troubleshoots and resolves a varying complexity of application and system issues. Partners with Dallas County departments, various internal IT teams and external vendors to ensure consistent operational efficiency and performance.
Requirements
- Experience with Oracle HCM, preferably with Payroll or WFM (Workforce Management) Cloud experience.
Responsibilities
- Analyze business systems, processes, and technology to maximize resource utilization for departmental and organizational needs.
- Strategically design and map business user stories and solutions to system/technical requirements.
- Create and document process maps.
- Write technical specifications for new solutions, including custom development and system integrations.
- Provide best practice recommendations for software and process solutions.
- Determine training needs, develop curriculums, and host training sessions.
- Collaborate with IT staff and leadership in all phases of the Software Delivery Life Cycle (SDLC).
- Provide documentation deliverables as required.
- Troubleshoot and resolve application and system issues of varying complexity.
- Partner with Dallas County departments, internal IT teams, and external vendors to ensure operational efficiency and performance.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
