ERP System Analyst

Meridian Inc•Kent, OH

6d•Hybrid

About The Position

Kent Elastomer Products (KEP) is seeking a motivated ERP Systems Analyst to support the implementation and ongoing use of their Infor ERP system. This position will collaborate closely with department leaders, end users, IT resources, and implementation partners to ensure the system effectively supports daily manufacturing and business operations. The role involves process review, system setup, testing, training, data cleanup, reporting, and user support, aiming to transition the company away from manual or spreadsheet-driven processes.

Requirements

Bachelor's degree in Business, Information Systems, Supply Chain, Operations Management, Computer Science, or related field preferred.
Two to five years of experience with ERP systems, business systems, manufacturing operations, supply chain, or process improvement.
Manufacturing background preferred.
Infor ERP experience highly preferred.
Good analytical and problem-solving skills
Ability to understand and map business processes
Advanced Microsoft Excel skills
Ability to manage multiple priorities and deadlines
Ability to effectively train and support end users with varying levels of technical proficiency
Clear, professional communication
High integrity and discretion
Experience with Traction (EOS) is a plus

Nice To Haves

Infor ERP experience highly preferred.
Manufacturing background preferred.
Experience with Traction (EOS) is a plus

Responsibilities

Help support the implementation and rollout of Infor ERP modules.
Work with department leaders to understand current processes and document future process needs.
Look for ways to simplify, standardize, and improve workflows using the ERP system.
Assist with ERP project tasks, timelines, testing, follow-up items, and issue resolution.
Support system setup, validation, and user acceptance testing.
Track open issues, risks, and action items during implementation.
Meet with employees and leaders from different areas of the business to gather system and process needs.
Help translate business needs into practical ERP solutions.
Review workflows and recommend improvements that help with accuracy, efficiency, and visibility.
Create and maintain process notes, procedures, training documents, and other system documentation.
Assist with data cleanup, review, testing, and migration activities.
Help maintain accurate master data, including customers, vendors, inventory, bills of material, routings, and related ERP records.
Assist with reports, dashboards, and other tools that help users better understand the information in the system.
Help prepare user guides, training materials, and standard work instructions.
Assist with training sessions and hands-on support for employees learning the system.
Provide support after go-live by helping users troubleshoot questions and issues.
Encourage consistent ERP use and help employees understand the benefits of using the system correctly.
Review system use and look for opportunities to make the ERP system more useful for the business.
Support future ERP upgrades, integrations, and system improvements.
Work with different departments to improve processes and data accuracy.
Participate in improvement projects tied to manufacturing, inventory, planning, purchasing, customer service, and related business areas.