ERP Business Analyst

CGI•Los Angeles, CA

13h•Hybrid

About The Position

CGI is seeking an experienced ERP Business Analyst to join their team, focusing on ERP application upgrades, enhancements, and modernization for public sector clients. This role involves understanding business needs, analyzing processes, defining requirements, configuring applications, and supporting testing and implementation. It offers an opportunity to contribute to public sector transformation and grow ERP functional and consulting expertise.

Requirements

Bachelor's degree in Business, Information Technology, Computer Information Systems, or a related discipline, or an equivalent combination of education and relevant experience.
3+ years of experience as a Business Analyst, Functional Analyst, ERP Analyst, or in a similar functional role.
Experience working with an ERP application or comparable enterprise business system is preferred, including exposure to business process analysis, requirements gathering, functional configuration, testing, or implementation support.
Experience gathering, analyzing, documenting, and validating business and functional requirements.
Experience facilitating requirements workshops and working sessions with business stakeholders and subject matter experts.
Experience developing functional specifications, process documentation, reports, and presentations.
Experience supporting system testing and UAT, including requirements validation and defect resolution.
Strong analytical and problem-solving skills with the ability to translate business needs into practical system solutions.
Ability to collaborate effectively across business and technical teams.
Strong written and verbal communication skills.
Knowledge of Agile methodologies and experience working within an Agile or iterative delivery environment.

Nice To Haves

Experience supporting government or public sector clients.
Hands-on experience with an ERP application, particularly in a functional Business Analyst or Functional Analyst capacity.
Experience with ERP or enterprise application functionality supporting areas such as finance, budgeting, human resources, procurement, or other enterprise administrative functions.
Experience supporting ERP or enterprise application upgrades, implementations, enhancements, or modernization initiatives.
Experience with data analysis and visualization to identify trends, support decision-making, and communicate business insights.
Experience working with integrated enterprise applications and understanding dependencies between business processes and technology systems.
Advantage Financial Mgmt
SQL

Responsibilities

Meet with business stakeholders and subject matter experts to understand operational needs and priorities.
Analyze current-state business processes and identify opportunities for improvement.
Gather, document, and validate business and functional requirements.
Configure and validate application functionality based on approved requirements.
Develop functional specifications and supporting documentation.
Support system, integration, regression, and User Acceptance Testing (UAT).
Investigate functional issues and support production problem resolution.
Collaborate with business users, developers, technical teams, and project leadership.
Participate in project meetings, workshops, status discussions, and solution reviews.
Partner with client stakeholders to understand business objectives, operational challenges, and functional requirements.
Analyze existing business processes, applications, and legacy information to identify gaps and opportunities for improvement.
Translate business needs into clear, actionable functional requirements and specifications for technical and product teams.
Facilitate requirements-gathering sessions, workshops, and stakeholder discussions.
Document current-state and future-state business processes and help develop functional and solution design documentation.
Configure application functionality to support approved business requirements.
Validate system configuration and functionality against documented requirements.
Perform functional and system testing and support clients through UAT.
Analyze defects and production issues and collaborate with technical teams to determine appropriate resolutions.
Support the integration of business processes and application functionality with related systems.
Prioritize requirements and initiatives based on business needs, project objectives, and implementation priorities.
Communicate effectively with business stakeholders, end users, developers, technical resources, and project leadership.
Maintain strong attention to detail while understanding broader business and project objectives.