ERP Business Analyst – Manufacturing Operations

Cretex Companies, Inc. • Brooklyn Park, MN

21h • $89,000 - $118,000 • Onsite

About The Position

At Cretex, manufacturing excellence is at the core of what we do. We are seeking a Business Analyst who understands that a great ERP system is the backbone of a successful shop floor. This isn't just a "support" role—you will be the functional architect of our Epicor Kinetic environment, ensuring our end-to-end operations—from the moment an order is placed to the moment it ships—are seamless, automated, and efficient.

Requirements

• Proven experience configuring and supporting Epicor Kinetic. You know the system’s strengths and how to leverage them for manufacturing.
• You speak the language of manufacturing. You understand inventory flow, warehouse management (WMS), and production planning.
• Proficiency with SQL Server and the Epicor DMT. You are comfortable navigating databases and visualizing data using tools like Power BI or Tableau.
• You don’t just fix bugs; you find the root cause and optimize the process to prevent them from happening again.
• The ability to explain technical workflows to a Shop Foreman or a CEO with equal clarity.
• Bachelor’s degree in IT, Supply Chain, Business, or a related field.

Nice To Haves

• Hands-on experience with Lean Manufacturing or Six Sigma environments.
• Project Management experience or certifications (PMP, ScrumMaster, or Epicor certifications).
• Experience with Agile development methodologies.

Responsibilities

• Collaborate with business units, stakeholders, and end-users to gather, document, and refine business requirements, while analyzing current business processes and workflows to identify and recommend improvement opportunities.
• Design, build and implement software solutions that address identified business needs and requirements.
• Configure the ERP system to meet operational business process needs. If needed, utilize development tools, programming languages, and databases to create custom applications or modify existing systems.
• Expert in upgrades, DMT tool, and business process integration delivering ERP configurations aligned with manufacturing operation process needs.
• Develop and execute test plans to validate software solutions against business requirements.
• Perform data validation and follow quality control measures to ensure data accuracy and integrity.
• Identify and resolve software defects and issues to ensure optimal performance.
• Create comprehensive documentation, including business requirements, functional design specifications, technical design specifications, and user training.
• Maintain accurate records of system changes and updates.
• Provide technical support to end-users, troubleshooting issues and resolving problems in a timely manner.
• Collaborate with IT teams to ensure system availability and reliability.
• Act as a liaison between business stakeholders and the development team, facilitating effective communication and collaboration.
• Present findings, progress, and proposed solutions to non-technical stakeholders.
• Stay updated on industry trends and emerging technologies to propose innovative solutions and process improvements.
• Focus on delivering standard Epicor Kinetic supported solutions, including enhancements, while thoroughly understanding business operations.

Benefits

• 401k retirement savings plan with a company match contribution
• onsite health clinics
• discretionary holiday bonus program (based on years of service)
• Cretex University
• 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost
• wellness program with incentives
• employee death benefit
• employee sick and safe leave
• comprehensive medical insurance with access to virtual providers
• dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider)
• vision insurance
• a pre-tax health savings account
• healthcare and dependent care pre-tax reimbursement accounts
• paid holidays
• paid time off
• discretionary profit sharing program
• Parental Leave
• accident and critical illness benefits
• optional employee, spouse, and child life
• short and long term disability
• company provided life insurance
• tuition assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees