ERP Business Analyst

Vida Shoes International•New York, NY

21h•Onsite

About The Position

Vida Shoes International is seeking a skilled ERP Business Analyst to serve as the bridge between their business operations and information technology systems. This role involves supporting and optimizing the Infor M3 ERP platform, collaborating with cross-functional stakeholders to document business requirements, analyzing data using SQL, and driving continuous improvement initiatives. The ideal candidate will possess a combination of functional ERP expertise, strong analytical capabilities, and effective communication skills.

Requirements

Bachelor’s degree in information systems, Supply Chain Management, or a related field.
4+ years of experience as a Business Analyst, Systems Analyst, or similar role in an ERP environment.
Demonstrated hands-on experience with Infor M3, including navigation, configuration, and functional knowledge of at least one core module (e.g., Manufacturing, Distribution, Finance, or Procurement).
Proficiency in writing basic to intermediate SQL for data extraction and analysis.
Strong analytical and problem-solving skills with a process-oriented mindset.
Excellent verbal and written communication skills with the ability to present technical concepts to non-technical audiences.
Proficiency in Microsoft Office Suite, particularly Excel and Visio (or equivalent process mapping tools).

Nice To Haves

Experience with Infor M3 version 13 or higher; familiarity with Infor ION, OS, or Ming.le preferred.
Knowledge of ERP modules such as MRP, Warehousing, Supply Chain Planning & Execution
Exposure to Business Intelligence tools such as Power BI, Tableau, or Infor Birst.
Familiarity with SDLC methodologies including Agile and Waterfall project frameworks.
Experience in Fashion (Footwear & Apparel) in Retail and Wholesale, distribution, or food & beverage industry environments.

Responsibilities

Serve as a subject matter expert and primary point of contact for the Infor M3 ERP system across business units including Supply Chain, Finance, Manufacturing, and Distribution.
Troubleshoot system issues, coordinate with vendors, and escalate critical incidents to ensure minimal business disruption.
Manage user access, roles, and permissions in alignment with internal security and compliance policies.
Support system upgrades, patches, and new module deployments including testing and validation.
Partner with department heads and process owners to elicit, document, and validate business requirements.
Translate business needs into functional specifications, process flows, and system configuration requests.
Conduct gap analysis between current-state processes and ERP system capabilities, recommending solutions and workarounds.
Facilitate workshops, stakeholder interviews, and working sessions to drive consensus on requirements and priorities.
Write and maintain SQL queries to extract, validate, and analyze data from ERP and related databases to support business decisions.
Develop and maintain operational and management reports using Infor M3 reporting tools and external BI platforms.
Perform data audits and integrity checks to ensure accuracy and consistency across ERP modules.
Collaborate with the data team to define data standards and support data migration initiatives.
Identify opportunities to streamline and automate business processes through better utilization of ERP functionality.
Create and maintain comprehensive documentation including SOPs, user guides, configuration guides, and training materials.
Lead and participate in cross-functional process improvement projects, ensuring ERP alignment with evolving business needs.
Develop and deliver end-user training programs for Infor M3 and related tools.
Support change management activities during system enhancements and organizational transitions.
Act as a resource for end users, answering questions and providing ongoing guidance on ERP best practices.