ERP Business Analyst

Unified Door and Hardware Group•Pennsauken Township, NJ

2d•$40 - $45•Onsite

About The Position

At Unified Door & Hardware Group (UDHG), the ERP Business Analyst serves as a key change leader responsible for driving the successful adoption, integration, and long-term sustainability of ERP-enabled manufacturing systems and future-state production processes. This role acts as the critical link between manufacturing operations, technology implementation, and workforce enablement, ensuring that enterprise systems are effectively translated into practical, scalable shop-floor execution. The ERP Business Analyst exercises significant independent judgment in evaluating operational workflows, identifying adoption risks, recommending process improvements, and developing training strategies that support organizational transformation. Working closely with manufacturing leadership, ERP implementation teams, IT, engineering, and operations stakeholders, this individual influences system utilization, standardization efforts, and continuous improvement initiatives that directly impact productivity, quality, efficiency, and operational performance. As a trusted subject matter expert, the ERP Business Analyst training, coaching, and change-management efforts, develops scalable operational standards, and provides strategic recommendations to support successful ERP deployment and ongoing business optimization. This senior-level position requires deep manufacturing knowledge, exceptional communication and facilitation skills, and the ability to drive organizational change across multiple operational functions with minimal supervision.

Requirements

Bachelor's degree in Manufacturing, Operations Management, Industrial Technology, Engineering, Supply Chain, Business, or a related field; equivalent combination of education and manufacturing experience may be considered.
Five (5) or more years of progressive experience in manufacturing, production operations, process improvement, ERP implementation, operational excellence, or related environments.
Demonstrated experience leading training, workforce enablement, change-management, or operational improvement initiatives.
Experience working with ERP systems, MES platforms, production technologies, digital work instructions, quality systems, or similar manufacturing technologies.
Proven ability to independently analyze operational challenges, develop solutions, and influence organizational adoption of new systems and processes.
Strong presentation, facilitation, coaching, and communication skills.

Nice To Haves

Experience supporting ERP implementation, manufacturing transformation, or digital manufacturing initiatives.
Knowledge of Lean Manufacturing, Continuous Improvement, Six Sigma, or Operational Excellence methodologies.
Experience developing SOPs, training programs, and workforce competency frameworks.
Experience supporting multi-site manufacturing standardization efforts.
SAP manufacturing experience preferred.

Responsibilities

Develop and maintain advanced knowledge of ERP-enabled manufacturing processes and future-state systems implemented within the manufacturing environment, including: Manufacturing Execution Systems (MES), ERP production transactions and workflows, Digital work instructions, Automation and data-capture technologies, Quality, traceability, and reporting systems.
Evaluate how manufacturing technologies support end-to-end production workflows and recommend improvements that enhance efficiency, scalability, and operational effectiveness.
Analyze operational processes to identify workflow gaps, system constraints, adoption risks, and improvement opportunities.
Provide expert guidance during system design reviews, testing activities, process validation, and implementation readiness assessments.
Exercise discretion and independent judgment in recommending process modifications, training approaches, and workflow solutions that support business objectives.
Collaborate with ERP implementation leadership, engineering, and operations teams to ensure systems align with practical manufacturing requirements and future-state business needs.
Lead operator readiness and workforce enablement initiatives for ERP-enabled manufacturing systems and digital production tools.
Design, develop, and deliver comprehensive training programs that support successful system adoption and operational excellence.
Translate technical ERP functionality into clear, standardized procedures and operating instructions for production personnel.
Develop, maintain, and continuously improve: Standard Operating Procedures (SOPs), Work Instructions, Job Aids, Visual Training Guides, Process Documentation.
Facilitate classroom training, hands-on workshops, and shop-floor coaching sessions for operators, production leads, and supervisors.
Evaluate training effectiveness through operational performance metrics, adoption indicators, employee feedback, and system utilization data.
Establish scalable train-the-trainer programs and knowledge-transfer processes that support long-term organizational capability.
Serve as the primary operational liaison during ERP deployments, production system transitions, and post-implementation stabilization periods.
Provide leadership and guidance to manufacturing teams during system go-live and adoption phases.
Monitor system usage and operational compliance, proactively addressing issues that impact productivity, quality, or execution.
Coach employees and supervisors on proper system utilization and adherence to standardized processes.
Identify recurring operational issues, determine root causes, and recommend corrective actions that improve both current performance and future implementation readiness.
Coordinate issue resolution efforts with ERP leaders, IT teams, engineering, and operational stakeholders.
Support operational audits, process reviews, and compliance initiatives related to ERP utilization and manufacturing standards.
Analyze operational data, system performance metrics, and employee feedback to identify opportunities for process improvement and business optimization.
Recommend and implement enhancements that improve system usability, workforce adoption, accuracy, efficiency, and productivity.
Partner with cross-functional stakeholders to standardize best practices, operational procedures, and scalable manufacturing processes.
Support the development of performance dashboards, adoption metrics, and visual management tools used to evaluate ERP effectiveness.
Lead continuous improvement initiatives leveraging ERP capabilities to reduce waste, minimize errors, enhance quality, and improve operational consistency.
Support change-management strategies, communication plans, readiness assessments, and adoption initiatives across manufacturing operations.
Ensure compliance with company safety standards, quality requirements, and operational policies while promoting a culture of accountability and continuous improvement.
Perform other duties as assigned to support Manufacturing Operations and corporate objectives.