ERP Administrator II (Acumatica)

CPI Card Group•Remote,

4d•Onsite

About The Position

The ERP Administrator II, reporting directly to the Sr. Manager of Enterprise Technology, will be responsible for managing the corporate Acumatica ERP system, supporting its users, and continually improving the ERP system. This role will also lead various customization, software development, and integration projects, as well as designing, developing new, and maintaining existing Acumatica customizations. The ERP Administrator for Acumatica will be the technical expert at CPI for the Acumatica ecosystem. This will require the ability to work independently and with internal IT and business teams as well as external support vendors to maintain and enhance the system to meet business, technology, and compliance needs. They will be expected to understand requests, design solutions, and implement those solutions once signoff is obtained from IT and business stakeholders.

Requirements

3+ years of experience managing Acumatica, with a strong understanding of Acumatica systems and processes, including managing user accounts, security roles, and system configurations.
Solid understanding of business processes in accounting, manufacturing, supply chain, and inventory
Strong understanding of Acumatica modules
Knowledge of T-SQL and experience working relational databases
Demonstrated use of Acumatica reporting tools (Generic Inquiries, Report Designer).
Ability to work autonomously and collaboratively within a distributed team
Excellent communication and cross-functional collaboration skills
Willingness to work after hours and weekends when needed
Excellent communication skills and the ability to explain complex technical concepts to non-technical stakeholders
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Responsibilities

Successfully manage the company's Acumatica ERP system, ensuring its smooth operation and optimal performance
Provide ongoing support to Acumatica ERP users, resolve issues, and address user concerns promptly
Create, troubleshoot and maintain customizations and integrations to meet business needs, ensuring their functionality and compatibility with system upgrades
Conduct regular maintenance tasks, including customization deployments, updates, upgrades, and performance optimizations
Offer technical guidance to other team members and stakeholders on Acumatica-related matters
Configure and maintain role-based security, workflows, and business logic
Use Acumatica tools such as generic inquiries, report builder, and dashboards as requested by all departments.
Lead system upgrades, hotfixes, and release rollouts in partnership with Acumatica support
Lead ERP-related projects, including testing, validation, new module deployments and enhancements
Act as technical project manager and liaison with external partners
Train users for self-service reporting when appropriate
Use and manage Acumatica add-ons
Document system changes for audit and compliance
Manage user testing and resolve any identified issues