ER Tech - 11a-11p

Community Health Systems•Carlsbad, NM

About The Position

The ER Technician provides essential support to the Emergency Department by assisting with patient care under the supervision of licensed nursing staff. The role helps the department operate efficiently by maintaining a clean, organized, and well-stocked environment and fostering effective communication with the care team. The technician performs clinical interventions and technical procedures within their scope of practice and under the direction of licensed clinical staff. The role also supports patient transport, emergency response, documentation, unit operations, and coordination with ancillary services and external agencies. The position requires regular and reliable attendance and compliance with applicable policies and standards.

Requirements

  • Completion of a technical school course in Nursing Assistant, EMT, Phlebotomy, or Medical Assistant is required.
  • 0–1 years of clinical experience required.
  • EMT (Emergency Medical Tech) or LP (Licensed Paramedic) certification required.
  • BCLS (Basic Life Support) certification issued by the American Heart Association, American Red Cross, or American Safety and Health Institute required.
  • Ability to remain calm and think clearly during stressful situations.
  • Working knowledge of emergency management or other medical training.
  • Knowledge of safety guidelines, sterile techniques, and infection prevention procedures.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Strong interpersonal, communication, and organizational skills.
  • Knowledge of patient rights and laws, including HIPAA and EMTALA.
  • Ability to prioritize and organize tasks according to unit needs and multitask effectively.
  • Strong self-initiative and willingness to assist where needed.

Nice To Haves

  • Certified Nursing Assistant, certified Basic EMT, certified Phlebotomist, or certified Medical Assistant.
  • CNA (Certified Nursing Assistant) or CPT (Phlebotomy Technician Certification).

Responsibilities

  • Provide direct patient care and perform clinical interventions and technical procedures, including splint application, Foley catheter insertion, blood glucose monitoring, vital sign collection, electrocardiograms, and intravenous insertion, within scope of practice and under licensed clinical staff direction.
  • Assist with patient transport to and from units, procedural areas, or discharge destinations while ensuring safety and timeliness.
  • Maintain a clean and organized environment by following infection control standards, restocking supplies, and ensuring equipment is operational.
  • Communicate with patients, families, and the care team, and promptly report changes in patient status or concerns to appropriate personnel.
  • Accurately and efficiently document patient care activities in the Electronic Medical Record system.
  • Respond promptly to emergency situations and assist the care team with tasks needed to ensure patient safety.
  • Use personal protective equipment and follow safety protocols to protect patients, staff, and self.
  • Support unit operations by managing communication systems, maintaining records, and assisting with administrative duties as needed.
  • Collaborate with ancillary services and external agencies to facilitate patient care and departmental operations.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance and comply with all policies and standards.
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