ER Tech

Community Health Systems Professional Services Corporation•Dothan, AL

About The Position

The Emergency Room (ER) Technician provides essential support to the Emergency Department by assisting with patient care under the supervision of licensed nursing staff. The role helps the department operate efficiently by maintaining a clean, organized, and well-stocked environment and fostering effective communication with the care team. The ER Technician performs clinical interventions and technical procedures within their scope of practice and under the direction of licensed clinical staff. The role also supports patient transport, emergency response, documentation, unit operations, and coordination with ancillary services and external agencies. The technician maintains regular and reliable attendance and complies with all policies and standards.

Requirements

  • Completion of technical school courses in Nursing Assistant, EMT, Phlebotomy, or Medical Assistant is required.
  • 0–1 years of clinical experience required.
  • EMT—Emergency Medical Technician—or LP—Licensed Paramedic certification required.
  • Basic Life Support certification issued by the American Heart Association, American Red Cross, or American Safety and Health Institute is required.
  • Ability to remain calm and think clearly during stressful situations.
  • Working knowledge of emergency management or other medical training.
  • Knowledge of safety guidelines, sterile techniques, and infection prevention procedures.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Strong interpersonal, communication, and organizational skills.
  • Knowledge of patient rights and laws, including HIPAA and EMTALA.
  • Ability to prioritize and organize tasks according to unit needs, multitask, and prioritize work.
  • Strong self-initiative to assist with whatever is needed.

Nice To Haves

  • Certified Nursing Assistant certification.
  • Certified Basic EMT certification.
  • Certified Phlebotomist certification.
  • Certified Medical Assistant certification.
  • CNA—Certified Nursing Assistant certification.
  • CPT—Phlebotomy Technician Certification.

Responsibilities

  • Provide direct patient care through clinical interventions and technical procedures, including splint application, Foley catheter insertion, blood glucose monitoring, vital sign collection, electrocardiograms, and intravenous insertion, within scope of practice and under licensed clinical staff direction.
  • Assist with patient transport to and from units, procedural areas, and discharge destinations, ensuring safety and timeliness.
  • Maintain a clean and organized environment by following infection control standards, restocking supplies, and ensuring equipment is operational.
  • Communicate with patients, families, and the care team, promptly reporting changes in patient status or concerns to appropriate personnel.
  • Accurately and efficiently document patient care activities in the Electronic Medical Record system.
  • Respond promptly to emergency situations and assist the care team with tasks needed to ensure patient safety.
  • Use personal protective equipment and follow safety protocols to protect patients, staff, and self.
  • Support unit operations by performing clerical tasks, managing communication systems, maintaining records, and assisting with administrative duties as needed.
  • Collaborate with ancillary services and external agencies to facilitate patient care and departmental operations.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.
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