ER Registration - Clarksville FSED (Weekends, Days)

Vanderbilt University Medical Center•Clarksville, TN

2d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking an ER Registrar to join their team. This role is responsible for registering all patients receiving services from VUMC, including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts. VUMC is a community dedicated to advancing health and wellness through patient care, education, and research, fostering an environment where everyone can thrive and their uniqueness is celebrated. The organization is committed to making healthcare personal and is the largest private employer in Middle Tennessee.

Requirements

High School Diploma or GED
Relevant Work Experience
Experience Level: Less than 1 year

Nice To Haves

Prior experience in fast-paced customer service, call centers, or Emergency Departments

Responsibilities

Registering all patients according to policies and procedures established by the hospital.
Obtaining signatures of patient and/or guarantor for all required forms.
Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
Thoroughly documenting the account upon registration as well as collection efforts taken.
Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
Responsible for maintaining all information confidentially in accordance to HIPAA (Health Insurance Portability and Accountability Act) guidelines.